Bennamin Kika

I’m someone who works well under pressure and takes pride in being reliable and professional. Most of my experience has been in operational, security, and public-facing roles across London, including work around the Thames and transport environments. I’ve worked as an Uber Boat deckhand, in security, and in customer-facing environments, so I’m comfortable dealing with the public, following safety procedures, and working as part of a team.

Deck Crew / Customer Service Assistant (DCSA) at Uber Boat by Thames Clippers (2018-02 – 2019-10)

• Welcomed and assisted passengers, providing travel information and ensuring safe boarding.
• Carried out safety checks, monitored emergency equipment, and supported crew with docking and mooring.
• Delivered clear announcements and provided reassurance to passengers, including those with accessibility needs.
• Maintained the cleanliness and safety of the vessel throughout service.
• Worked effectively as part of a transport operations team to ensure smooth and safe journeys.

Apprentice at Company of Watermen & Lightermen (2023-01 – Present)

Bound on 16 January 2023

• Bound as an Apprentice, gaining formal training in passenger service, safety, and river transport operations.
• Developed knowledge of navigation, vessel handling, and Thames operational procedures.
• Strengthened commitment to working within London's waterways and transport network.

Security Officer at Art O Tel (Present)

• Provided customer service at front-of-house, welcoming guests and supporting their needs.
• Ensured staff and guest safety through CCTV monitoring, incident response, and access control.
• Assisted with deliveries, luggage support, and building security.

CIT Driver – Cash in Transit at G4S Secure Solutions (2023-03 – 2024-11)

• Transported and safeguarded high-value items, ensuring compliance with strict security protocols.
• Delivered excellent customer service during collections and handovers.
• Conducted vehicle and safety checks, maintaining operational readiness.

Corporate & Estate Security Roles at Allied Universal & CIS Security (2019-01 – 2020-12)

• Monitored CCTV, conducted patrols, and ensured safety across commercial and residential premises.
• Provided professional customer service to tenants, visitors, and contractors.
• Acted as Fire Marshal, Medic Officer, and Traffic Marshal when required.

GCSE level 3 plumbing