Beth Ostins

Professional and highly organised Receptionist and Administrator with experience working within a busy dental practice. Skilled in front desk operations, diary management, customer service, handling payments, and providing administrative support in fast-paced environments. Confident communicating with patients and colleagues both face-to-face and over the phone, with a calm, friendly, and professional approach.

Strong organisational abilities, excellent attention to detail, and capable of managing multiple tasks efficiently.

Receptionist / Administrator - Acer Dental Clinic

• Welcomed patients and visitors in a professional and friendly manner
• Managed appointment bookings, cancellations, and daily diary scheduling
• Answered incoming calls, emails, and patient enquiries efficiently
• Processed card and cash payments accurately
• Maintained confidential patient records and administrative documents
• Completed general administrative tasks including filing, scanning, and data entry
• Supported the dental team with daily office administration
• Resolved patient concerns calmly and professionally
• Maintained a clean, organised, and welcoming reception area
• Worked effectively within a busy team environment

GCSE - English

GCSE - Maths