
Bethany Jameson
FOH Team Leader
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About
I am a BA(Hons) Theatre Graduate from the University of Chichester where I completed my degree in May 2020. After completing my GCSE's at secondary school I then went on to study at Brockenhurst College, Hampshire, where I completed my A Levels. Since then I have been a FOH team member, working in busy hospitality environments.
Experience
FOH Team Leader at The Bakers Arms (2023-08 – Present)
- Supporting my team and completing general FOH duties throughout a variety of areas of the service cycle.
- Looking after a section of tables, serving a range of drinks and food, recommending products and answering queries, processing transactions and resolving issues that arise.
- Assisting management with hosting and the online booking system, creating bookings requested by guests either in person or over the phone, changing, adapting or cancelling bookings when requested
- experience of working behind the bar, pouring pints, making cocktails and a variety of soft drinks, basic cellar maintenance including changing barrels and restocking the bar when needed
- experience of both opening & closing the pub floor and bar, including setting up for lunch service and breakfast service at the weekend, ensuring all areas of the restaurant are clean, tidy and stocked up for the day, and fully stocking and cleaning the bar and bar area to ensure it is ready and equipped for service.
FOH Team Member at The Fox Goes Free (2019-08 – 2023-06)
- general FOH duties, cleaning tables, greeting & serving customers, processing transactions & informing customers on any specials or upcoming events, dealing with customer queries & complaints, making reservations for both table bookings & hotel room bookings
- experience of working behind the bar, pouring pints, making drinks & basic cellar maintenance including changing barrels, taking in deliveries & restocking the bar when needed
- experience of both opening & closing the pub, including setting up for lunch service & completing breakfast service, locking up and closing down the tills & ensuring the pub is clean & tidy for the next day
Sales Assistant at Primark (2015-09 – 2017-09)
- recovering and tidying store, putting out new stock, processing transactions, dealing with varying customer queries.
Coffee Shop Assistant at Molly's Cafe (2014-04 – 2015-09)
- general waitressing duties, cleaning tables, serving customers, taking orders, processing transactions, making drinks and sandwiches.
Education
BA(Hons) in Theatre – University of Chichester (2017-09 – 2020-05)
A Levels, AS Level in Performance Studies, English Literature, English Language, Drama & Theatre Studies – Brockenhurst College (2016-09 – 2017-07)
GCSEs in Art & Design, Biology, Business Studies, Chemistry, Drama, English Language, English Literature, History, Mathematics, Physics, Spanish – Parkstone Grammar School (2013-09 – 2015-07)
