Bhagi Chouhan

Commercially driven Business Development and Operations professional with a 15-year international track record spanning government-level negotiations, multi-million-pound commercial transactions and high-performance sales environments across the UK, Africa and the Middle East. Proven ability to open new markets, build commercial networks from the ground up, close complex deals and manage stakeholder relationships at the highest level. Now focused on driving new business growth in the UK market, with expertise in B2B outreach, pipeline management, wholesale trade and import operations.

Business Development Executive at EXCHANGEGROUP Ltd (2026-02 – Present)

UK importer of premium Fairtrade fresh-cut roses from Rosebud Ltd, Uganda.

• Built comprehensive database for nationwide B2B outreach programme targeting 500+ prospects across wholesale, florist, hospitality, events, funeral services, sporting venues and temples
• Generated leads and closed sales to florist, temples and wholesalers amounting up to 6,000 stems sold per week
• Reserved future stock for 2027 valentines and Mother’s Day holidays
• Managing existing wholesaler accounts
• Co- creating retail products with roses

Ward Administrator & Lead ERS Operator at Nuffield Health – St Bartholomew's Hospital (2024-04 – 2026-01)

• Delivered high-volume frontline administrative operations across a busy private hospital ward, processing patient referrals, clinic scheduling and record management daily
• Led Trakcare System Training for off-site team at Holly Hospital and responsible for training and supervising ward administrators
• Coordinated consultant outpatient clinic schedules and managed NHS patient referrals through the ERS portal
• HCA training and medical sales shadowing: x1 CABG, x2 Total Hip Replacement and x1 Total Knee Replacement

Front of House & Daycare Operator at Urban Mutts Hotels (2023-10 – 2024-04)

• Increased retail product sales by 55% within 90 days through targeted upselling, improved product placement and enhanced customer engagement
• Managed daily communications and diary for Daycare, Boarding and Grooming services across 3,500 registered clients and handling communications with VIP clients
• Implemented new SOPs to check baggage, dog health prior to check- in and daily ‘pupdates’ for daycare and boarding dogs
• Co- delivered Christmas sales event, the first dog-friendly event in Westfields, driving sales of products, services and new registrations

Sales Negotiator at Foxtons Group PLC (2021-03 – 2022-11)

• Negotiated and closed residential property transactions totalling over £10M in combined value across North and West London
• Ranked Top 7 Sales Negotiator company-wide and No.1 across North and West London; consistently exceeded KPIs quarter on quarter
• Built and managed a personal client portfolio of 1,000+ individuals; trained and mentored incoming sales negotiators

Management Consultant at Herman Trading Limited (2019-12 – 2021-03)

• Led commercial strategy during complex legal proceedings, achieving a 75% reduction in associated costs through negotiation and process restructuring
• Delivered a 35% reduction in total cost of goods through procurement restructuring; played a key role in executing the sale of the business at a valuation of £1.1M

Management Consultant at Divinitus Global Trading (2014-08 – 2019-11)

• Led commercial negotiations resulting in the consolidation and merger of seven independent artisanal gold mining operations into a unified trading structure; implemented SOPs and safety education programmes across sites
• Co-created a formal partnership proposal between mining communities and the PMMC, improving market access and sales security

Operations Manager at HTL Guinea (2011-06 – 2014-07)

• Negotiated and secured a Memorandum of Understanding with the Government of Guinea for a $2.4BN oil refinery project — engaging directly with the Prime Minister on tax concessions and licence approvals
• Sourced and managed the commercial sale of 22,000 metric tonnes of scrap metal; negotiated a JV agreement with SSPC Materials Ltd and formalised agreements with local government and indigenous community leaders
• Procured 14kg gold delivery from Siguiri to Conakry on fortnightly basis, minus 3.5% market price. Value approximately $40,000USD per kilogram

BA (Hons) in Global Business Management – Regent's Business University (2010 – 2013)