Bruna Calisto
Customer Sales Assistant
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About
First job where I learnt how to handle money and provide good customer service.
Experience
Customer Sales Assistant - Raging bull
(2019-10 - 2020-03)
First job where I learnt how to handle money and provide good customer service.
Packing Operative - Bakkavour
Worked on a 2,2,3 shift pattern, requiring early starts and 12 hour shifts. Adapted quickly to the fast paced environment whilst ensuring all shift targets were achieved.
Customer Service Manager - Ladbrookes
(2022-11 - 2025-08)
Handled large sums of cash and provided excellent customer service. Trusted to open up and close the shop, which involved preparing the shop for the day and making sure all tasks were complete before closing.
- Emptying machines
- Counting cash and placing it in the safe
Customer Care Associate - Vision express
(2025-10)
Working on a 31 hour contract. Role involves providing professional yet friendly customer care, carrying out eye tests, and helping with the sales of what the customer desires/requires. Important role of protecting customer information.
Education
Level 2 - Health and Social Care
Level 2 - Business
GCSE - Science
GCSE - English
GCSE - History
GCSE - Maths
Level 2 - Portuguese Exam
Level 1 Award - Skills for Employment, Training and Personal Development
Level 2 - Retail
