Calum Fairweather
Customer Assistant
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About
Motivated and adaptable professional with over 10 years' experience in supermarket retail and other customer-facing roles. Recognised for reliability, very strong work ethic and delivering fantastic results in fast-paced working environments. Skilled in teamwork, stock management and maintaining high standards of service and hygiene.
Technically literate with computers and creatively trained whilst studying Music at college with a proven ability to adapt to new challenges. Seeking any opportunities to contribute value in a structured and dynamic organisation.
Experience
Customer Assistant/Grocery Colleague at Tesco (2014-11 – Present)
- Led daily stock replenishment across multiple departments, ensuring shelves are fully stocked, well-presented and compliant with company standards.
- Provided excellent customer service by assisting shoppers, answering queries and ensuring a smooth and positive shopping experience.
- Collaborated with colleagues and shift leaders to achieve efficiency targets during twilight shifts and other busy trading periods.
- Maintained high standards of accuracy and organisation in backroom operations, stock rotation and product handling to minimise waste.
- Recognised for reliability, adaptability and commitment while contributing to smooth store operations for over a decade.
- Assisted customers with product selection to ensure satisfaction.
Team Member/Pizza Maker at Domino's Pizza (2013-12 – 2014-11)
- Prepared pizzas and menu items in line with company standards while maintaining strict food safety and hygiene practices.
- Delivered efficient service in a fast-paced environment, balancing speed with accuracy and quality.
- Worked collaboratively with team members to meet high-volume customer demands during peak trading hours.
- Supported front-of-house operations, assisting with customer orders and ensuring satisfaction.
- Followed all health regulations strictly, ensuring safe food handling at all times.
- Handled phone and online orders to meet service targets.
- Complied with Health and Safety, Food Hygiene and COSHH regulations by providing best practices and quality standards.
- Ensured customer satisfaction by preparing pizzas according to specific orders.
Education
Higher National Diploma in Music – North East Scotland College (2010 – 2013)
Multiple qualifications in General Education – The Gordon Schools (2003 – 2008)