Celine Evans
Administration | Customer Service | Business Support
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About
Friendly, reliable and hard-working professional with experience in administration, customer service and communications. Known for providing excellent service, managing multiple tasks efficiently and maintaining a professional and approachable manner. I have several years of experience using Microsoft Office 365 including Excel, Word, PowerPoint and Teams.
I am a very quick learner who only needs to be shown something once and can confidently carry out tasks independently. After taking time out following the birth of my twins, I am now eager to return to work with strong motivation, resilience and excellent time management skills.
Experience
Exams Assistant and MIS Apprentice at Stoke-on-Trent College (2023-01 – 2024-12)
- Managed learner enrolment, registrations and certification processes
- Maintained accurate records using internal systems and ensured GDPR compliance
- Supported examinations and provided excellent service to students and staff
- Left on excellent terms following maternity leave after the birth of twins
Creative Copywriter and PR Assistant at Plinkfizz (2022-01 – 2023-12)
- Produced tailored content for clients
- Supported marketing campaigns
- Managed multiple projects while maintaining strong organisation and communication
Senior Copywriter and Customer Support at Browns Distribution Services Ltd (2020-01 – 2021-12)
- Handled high volumes of customer enquiries
- Resolved complaints
- Maintained a professional and friendly approach in a fast-paced environment
Junior Copywriter and Business Admin Assistant at Click Dealer Ltd (2017-01 – 2020-12)
- Provided administrative support
- Handled customer enquiries
- Supported client communications across the UK
Education
Level 2 Early Years Childcare in Early Years Childcare – EnTrust
