Charlotte Thomas

Ambitious and environmentally focused operations professional with 9 years’ end-to-end supply chain experience across logistics, planning, procurement, customer service, innovation, and manufacturing. Brings energy, curiosity, and a passion for high performance to every challenge. Thrives on developing others, driving strategic change, and delivering exceptional service in fast-paced international FMCG and UK start-up environments. Graduate of the Unilever Supply Chain Future Leaders Program.

Current role

Head of Operations

The Curators | London

Sept 2021 – PRESENT

• Overhauled the Operations structure with focus on optimising cost-to-serve of grocery, wholesale and e-commerce
• Delivered 6% improvement in total logistics costs in H2 2024 through haulier and warehouse negotiations 
• Set up secondary EU 3PM factory which allowed us supercharge growth in 2024 of our Pork Puff range by 51% YoY
• Delivered 10+ new product launches on-time, in-full as well as total re-brand launch across all product packaging
• Lead of ESG function including B-Corp recertification as well as Employee Value Proposition creation to retain staff

• University of Bath, MEng (Hons) Chemical Engineering, 2:1 (2012-2016)
• CPIM (Certified Production & Inventory Control Manager, APICS) and Institute of Customer Service (ICS)