Chloe

Dedicated hospitality professional with 7+ years of experience delivering exceptional customer service in fast-paced environments. Proven expertise in food and beverage service, health and safety compliance, and building strong guest relationships. Skilled at multitasking, maintaining high cleanliness standards, and working effectively within team settings to create welcoming atmospheres.

Barista Maestro - COSTA COFFEE

(2019-01 - 2023-12)

• Following the brand standard ways of making beverages, food and cleaning procedures.
• Understanding machines, merrychef, coffee machine and dishwasher.
• Serving/dealing with customers.
• Completing courses to learn new brand standard beverages and updates health and safety requirements.
• Multi-tasking.
• Time-management.
• Communication skills with team members and customers

Bar Staff - OLD HALL HOTEL

(2023-01 - 2024-12)

• Keeping basic hygiene.
• Working in a fast paced environment.
• Ensuring every customer gets served in a timely manner.
• Pouring pints and learning individual ways to pour drinks.
• Building strong regular customer relationships.
• Working as a team.
• Ensuring pint glasses are cleaned and properly stored

Barista - JASPER'S COFFEE SHOP

(2023-01 - 2024-12)

• Personalised coffee service and built strong regular customer relationships.
• Created specialty coffees, teas, and baked goods.
• Maintained cleanliness across service areas, dining tables, and preparation stations.
• Ensuring hygiene is top priority.
• Multitasking.
• Time management.

Tattoo artist - NEW HOPE TATTOO GALLERY

(2022-01)

• Creating customer relationships and ensuring the client's request is created to an exceptional standard.
• Keeping a medically safe environment and ensuring all equipment is properly cleaned to a medical standard.
• Following health and safety protocols and ensuring workstations are clinically safe.
• Bookkeeping and time management.
• Ensuring deadlines are always met.
• Providing a warm and friendly environment for clients.

LEVEL 2 DIPLOMA - HAIR AND MEDIA MAKEUP (2017-01 - 2018-12)

LEVEL 3 EXTENDED DIPLOMA - ART AND DESIGN (2018-01 - 2020-12)