Elliot Pomroy

With over 4 years of experience in customer service roles, my reliable, enthusiastic, and proactive approach to working both independently and in a team has enabled me to achieve success in many accolades, often praised by management. I am a complete team player, understanding that a successful team supports each other. I give customers a more than satisfactory experience, ensuring their return.

Whilst young, I have been entrusted with multiple promotions, the Deputy Head Boy role at Kesgrave High School, as well as independently organising a 3-month work/travel hybrid trip in the United States.

Barista Maestro (Assistant Manager) at Costa (2026-03 – Present)

• Running a shift
• Banking/locking up
• Administrative tasks

Barista at Costa (2025-02 – 2026-03)

• Making various drinks simultaneously
• Taking orders whilst managing a MerryChef oven and plating up
• Maintenance of floor and tables, sweeping and cleaning

Christmas temp at Marks and Spencer's (2024-11 – 2025-01)

Reason for leaving: End of contract

• Ensuring customer satisfaction
• Maintaining high standards
• Replenishing stock
• Working under strict deadlines
• Adapting to customers' urgent needs

Camp Counsellor at Camp America (2024-06 – 2024-08)

Reason for leaving: End of contract

• Responsible for looking after thirty+ children, ranged 12-14
• Independently ran a workshop every-day, teaching skills
• One-to-one child mentoring

Supervisor at Play2Day (2023-08 – 2024-02)

• Preventing and diffusing confrontations
• Locking and closing the building
• Making phone calls and bookings
• Assisting colleagues with work grievances

Customer Service Assistant at Play2Day (2021-11 – 2023-08)

Recognised for contribution, being put on a pay band, typically reserved for older and higher-skilled employees

• Serving and waitering
• Hosting parties
• Making announcements
• General maintenance and cleaning

BA in History – University of Suffolk (2025-09)

A-LEVELS in Photography (2022-09 – 2024-06)

A-LEVELS in History (2022-09 – 2024-06)

A-LEVELS in English Language (2022-09 – 2024-06)

GCSEs in History (2017-09 – 2022-06)

GCSEs in English Language (2017-09 – 2022-06)

GCSEs in English Literature (2017-09 – 2022-06)

GCSEs in Maths (2017-09 – 2022-06)

GCSEs in Physics (2017-09 – 2022-06)

GCSEs in Biology (2017-09 – 2022-06)

GCSEs in Chemistry (2017-09 – 2022-06)

GCSEs in Photography (2017-09 – 2022-06)

GCSEs in Geography (2017-09 – 2022-06)

GCSEs in ICT (2017-09 – 2022-06)