Chris Hergenhahn

A highly experienced, ambitious and adaptable team-member and ground-level leader with wide experience across policing and financial sectors, I am now looking for the next role in my career.

I have a varied and deep set of transferable skills and values; these encompass communication – verbal, non-verbal and written - to organisation and problem-solving. I am confident and articulate and relish the challenge of achieving goals and targets in people-orientated environments.

I enjoy mentoring and coaching others and encouraging them in their continued professional and personal development. I aim to inspire people and be a role model for all I interact with.

I am meticulous in the application of high standards of customer care and confidentiality, I am a motivator and a proactive leader who demonstrates a comprehensive range of skills including self-discipline, commitment, responsibility, common sense, integrity and a focused approach; I am now seeking a new rewarding career with the opportunity for ongoing personal and professional development.

West Midlands Police – Constable 2008 – 2025

Roles and responsibilities include:

Emergency Response Team Officer

• Deploy to emergency calls and incidents including assaults, domestic abuse, mental health incidents, serious sexual offences, child abuse and neglect, missing people, modern slavery and sudden deaths
• Manage the initial response to complex and crucial incidents including active shooters, multiple and serious/fatal vehicle collisions, chemical incidents, terrorism and public order deployments
• Complete detailed administration including report writing, case file preparation and liaising with external agencies including housing, social services and partner emergency services
• Undertake constant risk assessment and safeguarding management and recording
• Identify and arrest offenders, securing evidence and adhering to Golden Hour principles
• Support victims and witnesses, through evidence gathering to attending court
• Develop and maintain strong relationships with very diverse local communities.

Neighbourhood Policing Officer

• Collaborate with residents and councils to resolve local issues by using multi agency problem solving and working to promote good relationships between the police and public.
• Lead and manage neighbourhood well-being and safety by building strong relationships with community groups and third parties such as mental health teams to solve issues
• Work with vulnerable people focusing on lifestyle and mental health concerns ensuring assistance rendered and long-term problem-solving achieved
• Display sensitivity at all times to different cultures, faiths and perspectives

Trainer

• Deliver practical operational street policing training to inexperienced and re-joining officers and be a role model for all officers and staff
• Assess and recognise excellence and provide constructive support to below-standard students, allowing development within corporate guidelines and timescales
• Provide 100% professionalism and guidance in all areas of policing, behaviour and ethics ensuring full compliance with legal, business and local guidance

Health and Benefits Analyst – Mercer 2006 - 2008

• Consult with corporate clients and liaise with insurers delivering relevant and cost-effective group risk solutions with excellent value for money.

Group Risk Specialist - Chase De Vere 2002 - 2005

• Work with consultants and corporate clients identifying and tailoring appropriate group insurance policies for a wide client base.

Pensions Administrator and Consultant - Aon and Buck Consultants 1999 - 2002

• Use information technology to calculate and simplify pensions for individuals and corporate clients, providing detailed and understandable analysis for customers.

Financial Adviser - Prudential 1997 - 1999

• Manage and expand a wide portfolio of clients increasing business in pensions, mortgages and investment products.

Legal Practice Certificate - Post-Graduate Diploma - York College of Law

B.A (Hons) - Business and Law - Southampton University

BTEC - Business and Finance - Sutton Coldfield College

Financial Planning Certificates 1,2 and 3 (FPC) - Chartered Insurance Institute (FPC)