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Chris Howbery-Gale

Chris Howbery-Gale

Experienced customer service, retail and public service professional

Talent
HorshamMember since September 15, 2026
Customer service and relationship managementConflict resolution, negotiation and de-escalationSafeguarding experience involving children, young people and vulnerable adultsLeadership, coaching and personal developmentInvestigation, interviewing and case presentationStrong personal accountability, resilience and follow-throughIT literate across a wide range of systems
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Customer service and relationship managementConflict resolution, negotiation and de-escalationSafeguarding experience involving children, young people and vulnerable adultsLeadership, coaching and personal developmentInvestigation, interviewing and case presentation

About

Experienced customer service, retail and public service professional with a strong record of working with diverse service users and partner agencies. A skilled negotiator and communicator, able to resolve conflict, manage challenging situations and influence positive outcomes. Brings 25 years of proven leadership and management experience, sound judgement, resilience and the ability to work effectively both independently and as part of a team.

Experience

Clothing & Accessories Advisor - P+H Motorcycles / Superbike Factory - Crawley

(2019-01 - 2026-07)

  • Advised customers on motorcycle clothing and accessories in branch and online.
  • Delivered knowledgeable, customer-focused service and supported sales across multiple channels.
  • Continued in role following P+H's acquisition by Superbike Factory until the business entered administration and staff were made redundant in July 2026.

Self-Employed Chauffeur - IDriveU Chauffeur Service

(2014-01 - 2019-12)

  • Provided professional chauffeur services for high-profile clients travelling to meetings, social functions and corporate events across the UK.
  • Maintained discretion, punctuality, route planning and a consistently high standard of customer care.

Detective - Sussex Police

(1989-01 - 2014-12)

  • Investigated serious crime across Sussex, working both independently and within major enquiry teams.
  • Interviewed children, young people and vulnerable adults as witnesses and victims, applying national safeguarding standards.
  • Coached trainee detectives and uniformed officers in core investigative and operational skills.
  • Provided armed protection for visitors to Gatwick Airport, including VIPs and dignitaries.
  • Prepared and presented cases to the Crown Prosecution Service and at Crown Court.
  • Worked with Home Office major enquiry management systems and as part of the National Disaster Victim Investigation Unit.

HGV Driver - Biffa and Drinkwater Sabey

(1987-01 - 1989-12)

  • Collected and disposed of bulk container waste within airport boundaries.
  • Delivered bulk containers to customers throughout South-East England.

Combat Engineer - HM Forces

(1984-01 - 1987-12)

  • Completed military engineering tasks in demanding operational conditions.
  • Used explosives for demolition projects and constructed bridges for military and civilian use.
  • Drilled wells and built water-treatment centres for military and emergency civilian requirements.
  • Constructed temporary aircraft landing fields and supported local authority projects using specialist construction equipment.

Warehouse Operative - Mooney Plastics

(1980-01 - 1984-12)

  • Managed the movement and storage of sheet plastics across the factory site.
  • Loaded heavy goods vehicles using a forklift truck and completed general warehouse duties.

Skills

Experienced customer serviceretail and public service professional

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