Christopher Berry

Ambitious, hardworking and adaptable professional with extensive experience across sales, customer service, branch management, building plastics and automotive environments. Strong track record of managing day-to-day operations, supporting teams, building customer relationships and working accurately under pressure. Confident dealing with customers and suppliers, preparing quotations, processing orders and resolving problems.

A practical, hands-on approach combined with strong organisational, communication and leadership skills. Now seeking a new opportunity where existing experience can be put to good use while continuing to develop professionally.

Sales Order & Customer Service Administrator - Aluminium Trade Windows - Newbury

(2026-05)

Process inbound customer sales orders accurately and efficiently, checking invoices against orders to ensure accuracy and cost effectiveness. Handle the majority of incoming customer and supplier calls, resolving queries, complaints and order issues promptly and professionally. Answer product-related, technical and sales enquiries from customers and potential clients, while also managing live chat enquiries and providing showroom support when required.

Assistant Manager - Eurocell plc - Newbury

(2024-10 - 2026-05)

Stepped down from the Branch Manager position following a change in home location, allowing me to remain with the company while taking up a role more suitable for my new commute. As a key holder, I was responsible for daily banking and branch security procedures, while overseeing stock takes, goods-in/goods-out and warehouse deliveries. I prepared accurate window and door quotations, processed customer orders, served customers on the trade counter and handled telephone enquiries.

I also delivered products to customers, carried out general warehouse duties and covered the branch in the manager's absence, supporting sales growth and customer relationships. Used M1/M2 forklift equipment and first-aid trained.

Branch Manager - Eurocell Building Plastics - Basingstoke

(2018-07 - 2024-10)

Managed a small team and oversaw the smooth day-to-day running of the branch, including branch budget and P&L;

responsibilities and working towards monthly sales and margin targets. Developed new customer relationships while maintaining existing accounts, managed stock levels and procurement, and ensured window, door and made-to-order quotations were accurate and completed on time. Maintained health & safety standards and ensured company procedures were followed, while delegating workloads and supporting staff development and training. Used M1/M2 forklift equipment and first-aid trained.

Branch Supervisor - Eurocell Building Plastics - Basingstoke

(2018-06 - 2018-07)

As a key holder, I was responsible for daily banking, stock takes and branch operations. Loaded and unloaded deliveries, managed goods-in/goods-out, served trade-counter customers and handled telephone enquiries and customer queries. Also prepared quotations, made customer deliveries and carried out warehouse duties. Used M1/M2 forklift equipment and first-aid trained.

General Manager / Technician - GP Autos Ltd - Portsmouth

(2017-09 - 2018-06)

Managed day-to-day workshop operations and customer service while carrying out servicing, repairs, tyre fitting, balancing and puncture repairs. Worked on brakes, clutches, exhausts, suspension and MOT failure repairs. Prepared quotations, ordered parts, invoiced customers and handled calls and emails, as well as managing vehicle collections and deliveries and maintaining workshop standards.

Machine Operator - Rediweld - Alton

(2016-06 - 2017-06)

Operated rubber moulding machinery with responsibility for quality control, alongside picking and packing finished products.

Tyre Technician - Tyre and Exhaust

(2015-09 - 2016-03)

Carried out tyre fitting, balancing, puncture repairs and wheel alignment, together with exhaust replacement and repairs, servicing and MOT failure work. Also handled customer vehicle collections and deliveries and tyre deliveries to local garages.

Window Cleaner / Driver - Perfect Shine Every Time Ltd

(2015-03 - 2015-09)

Carried out commercial and domestic window cleaning using traditional and reach-and-wash methods, together with gutter, fascia and soffit cleaning and patio and driveway jet washing. Worked independently while maintaining customer service standards.

Warehouse Operative - TNT Logistics

(2014-05 - 2014-11)

Loaded and unloaded lorries and scanned and allocated parcels to delivery vehicles, with responsibility for heavy lifting and pallet truck operation.

NVQ Level 2 - Motorcycle Maintenance & Repair

GCSEs