Daniel Miles

Highly organised and proactive Office Manager with extensive experience supporting dynamic, fast-paced organisations across corporate and multi-site environments. IOSH Level 1 qualified, with a strong track record in office and facilities management, onboarding and offboarding, health and safety compliance, and stakeholder support. Tech-savvy and confident using digital tools to improve efficiency, streamline processes and solve problems quickly.

Experienced in managing budgets, coordinating complex logistics, and maintaining inclusive, well-run workplaces. Known for remaining calm under pressure, using sound judgement and delivering practical solutions with a high level of professionalism.

Office Coordinator - Be First Regeneration Limited

(2026-06 - 2026-08)

• Responsible for maintaining a safe, organised, and welcoming office environment, ensuring compliance with health and safety standards
• Ensured the accuracy of project documentation and records, monitoring progress and following up on outstanding issues
• Procured services and managed the relationship with external suppliers ensuring that the services received are in line with agreed KPIs and service level agreements, providing feedback on a regular basis
• Managed supplier issues and service interruptions promptly, escalating where needed and ensuring timely resolution against agreed SLAs
• Acted as first point of contact for all office-related matters for internal and external stakeholders, such as staff, HR team, as well as building management and suppliers
• Responded calmly to urgent office, scheduling and facilities issues, resolving problems quickly with minimal disruption to business operations
• Proactively identified improvements to office processes and introduced more efficient ways of working to enhance staff experience and reduce administrative delays
• Leveraged AI (Microsoft Copilot) to automate administrative tasks, such as minute taking, task allocation, sending automatic replies to speculative emails, and improve document layout and content
• Prioritised meeting requests and resolved scheduling conflicts in a fast-paced consultancy environment
• Ensured adherence to office access control policies, including management of fobs and access cards, especially during on and off boarding
• Introduced strong health and safety standards, developing and embedding office health and safety policies, overseeing DSE compliance, office risk awareness and safe working practices across the workplace
• Ensured First Aid kit and supplies were adequately stocked and maintained
• Delivered regular communications, taking a proactive role in shaping the office culture and improving team collaboration
• Coordinated outbound mail deliveries

Office Manager - Zuhlke Engineering Ltd via Elbrus Partners - London

(2026-05 - 2026-06)

Contract

• Managed the day-to-day upkeep of the London office, ensuring a safe, welcoming, and well-maintained working environment in line with health and safety standards
• Remote managed offices in Manchester and Edinburgh, ordering in office supplies, food and booking maintenance workers where required
• Managed the office management budget and associated credit card expenses
• Procured services and acted as first point of contact for all office-related matters for internal and external stakeholders, such as staff, HR team, as well as building management and suppliers
• Responded calmly to urgent office, scheduling and facilities issues, resolving problems quickly with minimal disruption to business operations
• Prioritised meeting requests and resolved scheduling conflicts in a fast-paced consultancy environment
• Ensured adherence to office access control policies, including management of fobs and access cards

Office Manager - Alma Economics

(2024-12 - 2026-01)

• Responsible for maintaining the condition of the office, creating a welcoming work environment that adheres to health and safety standards
• Assisted with moving to a new office, helping turn Alma into a multi-site environment
• Managed the office management budget and associated credit card expenses, reducing unnecessary spend through supplier review and cost controls
• Procured services and managed the relationship with external suppliers ensuring that the services received are in line with agreed KPIs and service level agreements, providing feedback on a regular basis
• Managed supplier issues and service interruptions promptly, escalating where needed and ensuring timely resolution against agreed SLAs
• Acted as first point of contact for all office-related matters for internal and external stakeholders, such as staff, HR team, as well as building management and suppliers
• Responded calmly to urgent office, scheduling and facilities issues, resolving problems quickly with minimal disruption to business operations
• Managed complex diaries for senior leadership, coordinating internal and external stakeholder meetings across multiple time zones
• Proactively identified improvements to office processes and introduced more efficient ways of working to enhance staff experience and reduce administrative delays
• Leveraged AI (Microsoft Copilot) to automate administrative tasks, such as minute taking, task allocation, sending automatic replies to speculative emails, and improve document layout and content
• Prioritised meeting requests and resolved scheduling conflicts in a fast-paced consultancy environment
• Supported senior executives by managing inbox queries, travel arrangements and confidential correspondence
• Ensured adherence to office access control policies, including management of fobs and access cards
• Introduced strong health and safety standards, developing and embedding office health and safety policies, overseeing DSE compliance, office risk awareness and safe working practices across the workplace
• Ensured First Aid kit and supplies were adequately stocked and maintained
• Delivered fire warden training to ensure the office had a sufficient number of wardens on each floor
• Delivered monthly staff events and regular communications, taking a proactive role in shaping the office culture and improving team collaboration
• Coordinated outbound mail deliveries
• Managed all aspects of onboarding and offboarding staff
• Provided IT support including software and hardware upgrades

Office Manager - SystemIQ

(2024-09 - 2024-11)

• Managed office upkeep to create a safe, compliant and welcoming working environment
• Managed the office management budget and associated credit card expenses
• Ensured adherence to office access control policies, including management of fobs and access cards
• Liaised with internal and external stakeholders, such as building management, cleaners etc.
• Managed the DSE portal admin and highlighting any risks to the HR team
• Acted as a calm and reliable first point of contact for staff, visitors and suppliers in a busy office environment
• Ensured compliance with the company's environmental sustainability ambitions by only ordering supplies and merchandise from B-certified corporations
• Monitored workplace compliance, access control and DSE processes to support a safe and well-managed office
• Coordinated outbound mail deliveries

Team Assistant - Team Internet

(2023-02 - 2024-07)

• General office management duties
• Ensured all staff are properly equipped and feel part of the culture
• Provided diary and administrative support to senior executives, ensuring effective time management and prioritisation
• Coordinated travel, meetings and stakeholder communications on behalf of leadership
• Acted as a gatekeeper, managing competing priorities and escalating urgent matters appropriately
• Expenses
• Creating new and ongoing liaisons with external providers
• Ensuring the security of the office

Front Desk Receptionist - CBRE - Saint James Place

(2022-10 - 2023-02)

Indirect contract

• Meeting and greeting clients
• Set up client events utilising Condeco, setting up and dressing down rooms as well as liaising with catering, etc.
• Operated a post room including special deliveries, franking, internal mail, and international mail
• Basic IT maintenance
• Maintained health and safety

Workplace Coordinator - CBRE - TikTok

(2022-07 - 2022-09)

Indirect contract

• Conducted floor checks for Health and Safety purposes
• Liaised with the client with regards to protocols
• Accepted and maintained stock levels of various products
• Monitored space utilisation, making adjustments to suit the office needs and ensure space utilisation is economical and efficient
• Ensured that food is hygienically prepared, displayed and disposed of

Corporate Receptionist - Office Concierge

(2022-04 - 2022-06)

• Meeting and greeting clients
• Set up client events utilising Condeco, setting up and dressing down rooms as well as liaising with catering, AV etc.
• Operated a switchboard, receiving calls from potential clients, dealing with sales calls and transferring internal calls
• Maintained office health and safety

Front of House Officer - The Honourable Society of the Middle Temple

(2015-04 - 2022-04)

• Acted as a first point of contact between clients and the different departments within the organisation
• Sold merchand