Mindy Ellis

Office management and administrative professional with 20+ years of experience supporting branch operations, accounting, payroll, sales coordination, and customer service. Skilled in financial reconciliations, reporting, employee onboarding, CRM systems, and coordinating daily office functions in fast-paced environments.

Office Manager at ALSCO (2020-07 – Present)

• Oversee branch office operations and staff, ensuring coverage and continuity of essential office functions.
• Prepare and review reconciliations, audits, daily deposits and journals, bank statements, fixed-asset reports, accruals, and property and sales tax reporting.
• Support financial analysis, forecasting, and month-end closing activities.
• Review and approve payroll, enter employee time, and verify salary and hourly payroll prechecks.
• Complete first-level expense report reviews and assist with employee onboarding and corporate event coordination.

Inside Sales Account Representative at Hillphoenix (2019-09 – 2020-07)

• Coordinated communication between sales and production teams for assigned accounts and prepared quotes on request.
• Managed orders from quote through delivery, entering orders into the configurator and confirming bills matched customer requirements.
• Verified billing amounts in AS400 against accounting information and maintained customer delivery schedules.
• Supported sales managers and consultants and collaborated with teammates to share knowledge and resolve issues.

Regional Sales Representative at ALSCO (2017-10 – 2019-09)

• Maintained SalesNow CRM updates, monitored activity reports, and communicated concerns and recommendations to sales leadership.
• Prepared sales proposals, developed queries and reports to verify standard operating procedure compliance, and audited commissions as requested.
• Supported sales consultant management, training on SalesNow and K2 automation tools, marketing collateral, and twice-yearly sales meetings.
• Communicated with prospects and customers through telemarketing, call center, and in-person interactions.

Administrative Specialist at Cianbro Corporation (2014-12 – 2017-10)

• Collected, entered, and processed timecards for multiple project sites, including teams of more than 100 employees.
• Processed weekly per diem and special rates, calculated mileage-based rates, and supported employee pay inquiries and corrections.
• Collected and processed purchasing-card receipts for 25+ team members and helped prepare weekly expense reports.
• Handled daily office administration, including scanning, email, supply ordering, and package mailing.

Administrative Assistant at CTI Consultants, Inc. (2010-02 – 2014-12)

• Researched public and private bid opportunities, tracked amendments, and entered leads into the company CRM.
• Retrieved and entered timesheets for the North Carolina branch, prepared field reports, and helped set up projects.
• Managed incoming calls and routine administrative duties, including scanning, faxing, copying, email, shipping, and supply orders.

PSS / PRN at Select Physical Therapy (2009-10 – 2010-02)

Part-Time

• Completed patient intake, entered information into RMT and TherapySource, verified insurance, and prepared patient charts.
• Managed appointment scheduling, copay collection, daily billing closeout and reconciliation, phone calls, and general office support.

Administrative / Accounting Support at Chandler Shades, Inc. (2008-10 – 2010-02)

• Managed accounts payable and receivable, invoices, purchase orders, vendor and utility bills, and timely payments.
• Scheduled customer consultations, answered inquiries, priced products, prepared proposals, and supported window-treatment installations.
• Updated online advertising and company website and blog content.

Accountant (07/2008–07/2009); Office Assistant (04/2006–07/2008) at Parrish Construction Services (2006-04 – 2009-07)

• Processed accounts payable and receivable, vendor bills, invoicing, and weekly payroll checks.
• Prepared job profit-and-loss reports to compare actual costs with estimates and helped advise leadership on financial matters.
• Created an organized filing system, maintained transmittal and submittal logs, directed calls, handled correspondence, and greeted customers and vendors.

Lead Caterer (03/2004–04/2006); Caterer (04/2002–03/2004) at King’s Korner Enterprises, Inc. (2002-04 – 2006-04)

• Led teams of 2–5 caterers for events serving 25 to 2,500 guests, coordinating schedules, resources, and service delivery.
• Served as the primary customer contact during events and supported setup, food service, breakdown, and cleanup.

Associate Degree in Arts and Science – John Tyler Community College (2006-05)

Certificate in Culinary Arts – Chesterfield Technical Center (2003-05)