Daniel Starr
Experienced Operations Manager
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About
Strategic and commercially astute Operations Leader with over 15 years’ experience delivering performance transformation across transport, logistics, and regulated public service environments.
Proven track record of leading multi-disciplinary teams, driving profitability, strengthening compliance frameworks, and delivering scalable operational improvements. Experienced in board-level reporting, regulatory governance, cost optimisation, and business growth within fast-paced, high-accountability sectors. Recognised for building strong operational cultures,
improving engagement, and embedding continuous improvement methodologies that enhance both service delivery and commercial outcomes
Experience
My CV
EXECUTIVE PROFILE @Strategic and commercially astute Operations Leader with over 15 years’ experience delivering @performance transformation across transport, logistics, and regulated public service environments. @Proven track record of leading multi-disciplinary teams, driving profitability, strengthening @compliance frameworks, and delivering scalable operational improvements. Experienced in @board-level reporting, regulatory governance, cost optimisation, and business growth within @fast-paced, high-accountability sectors. Recognised for building strong operational cultures, @improving engagement, and embedding continuous improvement methodologies that enhance both @service delivery and commercial outcomes. @CORE EXECUTIVE COMPETENCIES @• Operational Strategy & Business Transformation @• Transport & Logistics Governance @• P&L; Oversight & Cost Optimisation @• Regulatory & Risk Management @• Commercial Development & Client Partnerships @• Organisational Leadership & Culture Development @• Workforce Planning & Talent Development @• Performance Metrics & KPI Governance @• Health, Safety & Operational Assurance @• Change Management & Service Mobilisation @PROFESSIONAL EXPERIENCE @Operations Manager – Mercian Logistics Limited (Sep 2024 – Feb 2026) @• Full operational and compliance accountability aligned with Office of the Traffic Commissioner @standards. @• Directed multi-site logistics operations overseeing 20+ personnel. @• Delivered cost control initiatives improving profitability and margin stability. @• Strengthened governance frameworks covering HGV compliance and Health & Safety.- Developed commercial relationships contributing to revenue growth. @• Led HR, disciplinary, and employee relations processes. @• Implemented KPI monitoring systems driving continuous improvement. @Lead Driver – EMED Group (Sep 2023 – Aug 2024) @• Led compliance processes for specialist SEN and Demand Responsive Transport services. @• Mobilised new regional service contracts across North Somerset and Wiltshire. @• Acted as operational systems lead, training teams and improving data utilisation. @• Managed recruitment and workforce deployment within regulated frameworks. @Operations Supervisor – First Group (Sep 2022 – Sep 2023) @• Ensured operational continuity and route optimisation. @• Supported driver performance and professional development. @• Maintained governance standards across operational systems. @Service Delivery Manager / Traffic Controller – HCT Group (Jan 2019 – Sep @2022) @• Managed regulated public transport service delivery. @• Reduced high-risk driving events through structured coaching interventions. @• Delivered route optimisation and cost reduction strategies. @• Oversaw scheduling and KPI performance management. @EDUCATION & PROFESSIONAL DEVELOPMENT @• BTEC National Diploma Level 3 – DDM – Filton College @• NVQ Level 2 – Literacy, Numeracy & ICT @• NVQ Level 2 – Theatrical & Media Make-Up @• 13 GCSEs – The Ridings High School @References available upon request.
Education
I attended Filton College where I obtained a Level 3 National Diploma
