Danielle Giaccone
Retail Service
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About
Reliable and personable individual with five years' hands-on experience in a high-traffic café environment, including customer service, cash handling and day-to-day operations. Comfortable working at pace during busy periods, confident communicating with the public, and known for building genuine rapport with regular customers. Combines strong front-of-house skills with a collaborative, can-do attitude, and is now looking for a full-time role in a helping in a costumer service retail full-time job.
Within my study of fashion, I have developed a strong interest in womenswear during my study, aswell as a keen interest in creating conceptual concepts and interesting silhouettes.
Experience
Café Server / Customer Assistant - Honey Café - Talgarth
(2020 - 2025)
- Provided friendly, efficient customer service in a high-traffic café for five years, building strong communication and interpersonal skills.
- Handled daily cashing-up duties accurately and reliably, taking ownership of end-of-day till reconciliation.
- Worked as part of a close-knit team, helping keep service running smoothly during busy periods and peak hours.
- Stayed calm and professional under pressure, consistently maintaining service standards at busy times.
- Built strong rapport with regular customers, contributing to a warm and welcoming atmosphere.
Education
BA (Hons) - Fashion and Business Design — currently in Year 2, achieved Upper Second Class (2:1) to date - University of Brighton
Foundation Diploma - Textiles - Hereford College of Art
Art – A, English Literature and Language – B, Media Studies – C - Gwernyfed High School (Sixth Form)
GCSEs - English Literature – A, English Language – B, History – B, Art – B, Maths – C - Gwernyfed High School