Danielle Myers

Confident and experienced hospitality and events professional with a strong background in customer service, team leadership, and business management. Proven ability to successfully run and manage multiple businesses, including hospitality venues and a floristry, balloons, and events business which is still operating today. Skilled in leading teams, delivering high standards, and working in fast-paced environments.

Highly organised, hands-on, and results-driven, with a strong ability to build customer relationships and manage operations with confidence and professionalism.

Business Owner & Creative Designer - Self-Employed

(2012)

Built and managed a successful creative business specialising in bespoke event décor, including Christmas decorations, balloon displays, and full venue dressing. Developed a strong client base through high-quality design, attention to detail, and excellent customer service.

Floristry Business (Current Expansion) - Self-Employed

(2023)

Currently expanding skillset and services into floristry, building a new business focused on floral design for events and occasions.

Bar Staff - Superstar Boudoir

(2011-01 - 2012-12)

• Served drinks efficiently in a fast-paced environment
• Handled cash and processed payments accurately
• Provided friendly customer service and built rapport with guests
• Maintained cleanliness and organisation of the bar area

Owner - Everton football cafe

(2012-01 - 2013-12)

• Managed day-to-day operations of the café, ensuring smooth service
• Oversaw staff, including training, scheduling, and supervision
• Delivered high-quality customer service and built a loyal customer base
• Handled finances, including cash management, budgeting, and stock control
• Maintained cleanliness, safety, and compliance with health regulations
• Worked alongside Everton Football Club matchday teams, serving food to large crowds
• Provided face painting for children during matchday events, creating a fun and welcoming atmosphere

Owner & Manager - Coffee Pot Café

(2012-01 - 2013-12)

• Owned and ran the café, managing all daily operations
• Supervised staff, including hiring, training, and scheduling
• Handled cash, budgeting, stock control, and supplier orders
• Provided high levels of customer service and built regular clientele
• Ensured health, safety, and food hygiene standards were met
• Managed busy service periods and events efficiently

Foster Carer - Child in Need

(2013-01 - 2018-12)

• Provided a safe, stable, and supportive home environment
• Cared for children with a range of emotional and behavioural needs
• Worked closely with social workers, schools, and other professionals
• Supported children's development, wellbeing, and daily routines
• Managed challenging situations with patience, empathy, and resilience

Waitress / Supervisor - Zizzy Restaurant

(2000-01 - 2021-12)

• Delivered high-quality service while supporting day-to-day operations
• Supervised shifts, guided staff, and handled customer issues professionally
• Helped maintain strong team performance and service standards

Waitress - Host Bastion Restaurant, Shankly Hotel

(2016-01 - 2023-12)

• Provided high-quality table service in a busy restaurant environment
• Took orders, served food and drinks, and ensured excellent customer experience
• Worked efficiently as part of a team during peak service times
• Maintained cleanliness and organisation of the dining area
• Supported large-scale events at Eden Rooftop, assisting with food and drink service
• Worked during high-profile events hosted by well-known DJs and performers
• Helped manage busy crowds while maintaining a professional and friendly approach

Waitress / Restaurant Manager - Chicagos Bar & Grill

(2016-01 - 2023-12)

• Started as a waitress, providing friendly and efficient table service in a busy environment
• Promoted to Restaurant Manager, overseeing daily operations and team performance
• Managed staff, including training, scheduling, and supervision
• Ensured high standards of customer service and handled customer queries or complaints
• Oversaw cash handling, stock control, and ordering supplies
• Maintained cleanliness, safety, and smooth running of the restaurant

Manager - Bunratty's Irish Bar

(2021-01 - 2022-12)

• Managed daily operations and led the bar team
• Oversaw staff training, rotas, and performance
• Handled cash control, stock, and supplier orders
• Ensured excellent customer service and smooth running of shifts

Sales Assistant - Essco Petrol Station

(2023-01 - 2024-12)

• Served customers and handled cash and card payments
• Replenished stock and maintained a clean, organised shop floor
• Provided friendly customer service in a fast-paced environment
• Followed safety procedures and supported daily store operations

Childwall Sports and Science Academy (2002-01 - 2005-12)

michael john liverpool college (2005-01 - 2006-12)

hugh baird college (2006-01 - 2009-12)