Danyl Khan

Led and motivated a team of spa professionals, ensuring high-quality customer service and an exceptional spa experience. Oversaw daily operations, including staff scheduling, inventory management, and facility maintenance to ensure a smooth and efficient work flow. Managed client appointments, streamlined booking process, and addressed client feedback to enhance satisfaction and retention.

Manager - Zubedas Spa and Salon - Medford, Massachusetts

(2021-01)

• Led and motivated a team of spa professionals, ensuring high-quality customer service and an exceptional spa experience.
• Oversaw daily operations, including staff scheduling, inventory management, and facility maintenance to ensure a smooth and efficient work flow.
• Managed client appointments, streamlined booking process, and addressed client feedback to enhance satisfaction and retention.
• Monitored financial performance, controlled budgets, and implemented cost-effective strategies to maximize profitability.
• Developed marketing strategies to attract new clients and retain existing customers through special events, promotions and loyalty programs.
• Ensured compliance with health, safety, and cleanliness standards to maintain a welcoming and safe environment.

Internship - Bonanno Masonry Construction Inc. - Lexington, Massachusetts

(2024-06 - 2024-08)

• Assisted project managers and team members with documentation, including organizing blueprints, contracts, and project files to streamline access and improve workflow.
• Conducted research on construction materials, suppliers, and subcontractors, contributing to resource planning and procurement decisions.
• Supported project scheduling and tracked progress using project management software, helping ensure timely completion and adherence to project timelines.
• Communicated with subcontractors and vendors to coordinate deliveries, resolve discrepancies, and address site needs, promoting smooth project operations.
• Prepared and reviewed reports, spreadsheets, and presentations for project meetings, aiding management in decision-making processes.

Internship - John Hurley; Public Accountant - Winchester, Massachusetts

(2023-06 - 2023-08)

• Accurately enter financial data into accounting systems, maintain organized files of invoices, receipts, and financial documents, and assist in document preparation for audits.
• Invoice Processing: Assist with reviewing and processing invoices, tracking pending payments, and ensuring compliance with payment schedules.
• Financial Reporting: Help prepare monthly and quarterly financial reports, and participate in financial statement preparation for month-end closings.
• Provided clerical support such as answering phones, managing emails, scheduling meetings, and supporting other administrative tasks as needed to ensure smooth office operations.

Bachelor of Science - Political Science-International Relations - Suffolk University (2021-01 - 2025-01)

Medford High School (2017-01 - 2021-01)