Peter Hoy
IT & Operations Manager
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About
Dependable and adaptable professional with nearly 40 years of experience at Medlock Electrical Distributors Ltd, combining hands-on management, operational leadership, and extensive IT expertise. Proven record overseeing multi-site operations across 56 branches in the UK and Ireland — coordinating maintenance, repairs, system upgrades, and staff support. Recognised for practical problem-solving, reliability, and team coordination.
Now looking to apply these transferable management and technical skills in a completely new career direction, while continuing to draw on extensive IT knowledge and operational experience.
Experience
IT & Operations Manager - Medlock Electrical Distributors Ltd - UK & Republic of Ireland
(2007-01 - 2025-07)
- Managed IT infrastructure, systems, and services across 56 branches.
- Organised and coordinated all site repairs, maintenance, and technical works, ensuring smooth daily operations.
- Hands-on involvement in troubleshooting, installations, and maintenance across multiple locations.
- Led IT team to provide reliable support and quick resolution of technical issues.
- Delivered infrastructure projects, cloud migrations, and system upgrades.
- Oversaw data security, GDPR compliance, backups, and disaster recovery.
- Worked closely with suppliers and contractors to deliver cost-effective and high-quality service.
- Provided strategic guidance to senior management on operational and IT planning.
Commercial Manager – Operations - Medlock Electrical Distributors Ltd - UK
(1996-01 - 2006-12)
- Managed national operations, logistics, and stock control.
- Streamlined supply chain and branch coordination processes.
- Supported the integration of new IT systems to improve efficiency.
Deputy Branch Manager, Buyer, and Trade Counter Manager - Medlock Electrical Distributors Ltd - UK
(1986-01 - 1995-12)
Progressed through key operational positions. Supported transition from manual to digital systems in warehousing and sales. Developed technical and leadership skills through varied operational responsibilities.
