Commercial sales and account management professional with 12+ years' experience
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Commercial sales and account management professional with 12+ years' experience developing customer relationships, generating revenue and supporting business growth across fitness equipment, construction products, telecommunications, trade and retail. Experienced in key account management, internal and external sales, business development, operations coordination and team leadership, with a strong record of progression including a long-term career with Howdens Joinery from warehouse operations through sales to Assistant Manager. Now focused on account management, business development and commercial sales roles where I can build trusted relationships, grow accounts, identify opportunities and contribute directly to business performance.
Account Manager / Operations Coordinator - FitOut Gym Solutions - Honiton, Devon
(2026-07)
Manage key commercial accounts within the fitness equipment sector, primarily Matrix and Precor, while supporting Primal, Black Box and other customer accounts. Act as a key customer contact for enquiries, orders, installations and ongoing account requirements, maintaining strong commercial relationships. Coordinate projects from stock intake through to installation, working across customers, engineers, suppliers and internal teams to keep delivery on track.
Support business development through overseas trader and supplier outreach, developing new contacts and exploring commercial opportunities. Support recruitment activity including vacancy advertising, applicant screening, interview scheduling and candidate interviews.
Trade Supervisor / Duty Manager - Screwfix - Ilminster, Somerset
(2026-05 - 2026-06)
Supervised day-to-day branch operations, customer service, operational standards and team performance. Supported trade and retail customers with product advice, sales enquiries and problem resolution while assisting with stock, merchandising and health & safety. Position made redundant following an organisational restructure that removed the supervisory role shortly after appointment.
Internal Sales Co-ordinator - United Roofing Products - Uffculme, Devon
(2026-01 - 2026-04)
Managed customer enquiries, quotations, order processing, payments and trade counter sales for commercial and industrial roofing and cladding products. Prepared pricing schedules and commercial documentation using Sage and Microsoft Excel, supporting customers with product, pricing and order requirements.
Internal Sales Executive - Altegra Window & Door Systems - South Petherton, Somerset
(2025-01 - 2025-12)
Managed customer accounts, quotations and new business support using Glenigan and Logikal, coordinating enquiries through to order requirements. Employment ended when the company entered administration, resulting in redundancy.
Field Sales Executive / Team Leader - Agency Field Sales – Jurassic Fibre / Cuckoo Fibre / EE Broadband / YouFibre - South West
(2023-06 - 2024-12)
Sold full-fibre broadband solutions across the South West, representing multiple providers through an agency-led field sales model. Generated new business through face-to-face field sales, territory development and target-driven customer acquisition. Managed lead pipelines, customer activity and reporting through Salesforce CRM. Progressed into Team Leader responsibilities, supporting onboarding, coaching and field performance while maintaining personal sales results.
Self-Employed Sales & Retail Associate - Buy & Sell / Vape & Juice - Crewkerne, Somerset
(2021-12 - 2023-06)
Operated a resale business covering sourcing, purchasing, pricing, customer sales, stock management and merchandising.
Production Assistant / Carpenter - Blackdown Shepherd Huts - Ilton, Somerset
(2021-06 - 2021-11)
Manufactured bespoke solid oak entrance steps and timber components, working to production deadlines and quality standards.
Assistant Manager - Howdens Joinery - Ascot, Berkshire
(2014-01 - 2021-01)
Supported depot leadership, team operations, profitability and sales performance while managing trade customer relationships, quotations and project requirements. Coached colleagues, resolved customer issues and built lasting relationships with builders, contractors and trade professionals.
Sales Representative / Counter Sales - Howdens Joinery - Farnham, Surrey / Ilminster, Somerset / Tiverton, Devon
(2014-01 - 2021-01)
Managed trade accounts from enquiry and quotation through to order fulfilment, identifying sales opportunities and supporting repeat business. Used K8, Microsoft Excel and Word for account, quotation and order management.
Warehouse Operative - Howdens Joinery - Farnham, Surrey
(2014-01 - 2021-01)
Managed goods in/out, stock control, warehouse organisation, collections and delivery preparation; performance led to progression into sales.
Assistant Manager - Booker Wholesale - Aldershot, Hampshire
Machine Operator - Snap Products
Cabinet Making - Thistle Enterprise Workshops
City & Guilds Bench Joinery Level 2 - Joinery
Level 1 - Carpentry & Joinery
Levels 1–2 - Art & Design
NCFE Level 2 - Improving Personal Exercise, Health & Nutrition
GCSEs - English Language, English Literature, Mathematics, History
City & Guilds Key Skills - IT, Communication, Problem Solving, Application of Number
