David Gomery

Customer-oriented General Manager with 15 years of experience. Adaptive and deadline-oriented with capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with strong managerial acumen.

Deputy Manager - Holts - Southport, Merseyside

(2023-08)

• Recruited and trained driven, dedicated team members, reducing staff turnover.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Designed employee incentives and recognition schemes to achieve team targets.
• Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.

General Manager - Toby Carvery - Ormskirk, Lancashire

(2018-07 - 2023-08)

• Monitored and evaluated teams, identifying and targeting opportunities for improvement.
• Managed high-performing teams to deliver quality customer service and stable profits.
• Built and maintained loyal, long-term customer relationships through effective guest management.
• Tracked KPIs to drive profitability and target delivery.
• Delivered business strategy to drive revenue and operational efficiencies.
• Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
• Recruited top-performing candidates to build staff retention and team performance.

Assistant Manager - Ramanda Hotels - Southport, southport

(2015-04 - 2018-07)

• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Built customer relationships with a constructive sales approach.
• Nurtured positive guest relationships, enhancing membership loyalty and driving guest retention.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
• Maintained restaurant appearance, including shelving organisation, store layout and visual merchandise planning.

Manager - David Pluck Racing - Southport, merseyside

(2010-12 - 2015-04)

• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.n.

General Manager - Premierbowl - Southport, Merseyside

(2002-12 - 2010-12)

• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Monitored and evaluated teams, identifying and targeting opportunities for improvement.
• Managed high-performing teams to deliver quality customer service.
• Built and maintained loyal, long-term customer relationships through effective leisure centre management.
• Recruited top-performing candidates to build staff retention and team performance.

GCSEs - Maths, English Langauge - Ellergreen High School - Liverpool