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Dawn Crowshaw

Dawn Crowshaw

Reception, Administration,

Talent
Walsall, WalsallMember since December 10, 2022
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About

As my CV demonstrates I have varied experience and I feel that together with my continued learning it makes me a perfect fit for this role. I work with ambition and dedication to every situation and gain experience to ensure that I can perform to the best of my abilities within each role I undertake. I have successfully run my own business and l undertook every job role from finance, customer service, customer complaints although there was seldom any, administration and marketing all of which l feel will be of benefit in this role.

I have the proven ability to develop new skills quickly and efficiently when required and the drive and determination to push myself to perform to the best of my abilities. In addition, my previous experience within customer service, care sector and running my own business has imbued me with effective verbal and written communication skills, alongside experience of staff /supervision, to ensure that I am equally comfortable in a leadership role, offering support within a larger team or working independently. I have also shown the ability to complete written work to a high standard, within strict timescales in my extended learning over the years and whilst my specific experience running my own business shows that I am an ideal candidate for this role, I believe that my ambition, determination, dedication and attention to detail will give me the drive to work to schedule and stay on task whilst working in a busy environment.

I do believe that for a successful business a strong work ethic and professional standards of its team members is a must and I feel I can bring these and more qualities to your company.'

May I thank you for taking the time to consider me for this role and look forward to working with you in the future.

Experience

Support worker. Upward care, Bloxwich.

Supporting service users to live a safe and fulfilled life within their own community. Specialised in adults with diagnosed learning/physical disabilities, brain injuries, behaviour problems

Co-owner/Manager. ANDYJAY'S roadshow 2010-2017

Accounting/finance, Managing Staff/bookings, Marketing and Events Co-ordination, Administration

Volunteer Teaching Assistant. Edgar Stammers Primary School 2008-2011

Supporting children who are registered on special needs register. Small group teaching. General assistant to class teacher.

Post Office Clerk. Royal Mail/Stars News — 2005-2006

Office duties including banking, sales, bill payments, DVLA documents, cash deliveries, travel documents and key holder.

Breakfast Supervisor. St. Thomas of Canterbury /WMBC 2000-2005 Create healthy eating plans. Cooked and served meals for children in before and after school clubs

Health Care Assistant. Aston Court Nursing Home & Mount Pleasant Nursing Agency — 1998-2001

Education

St Thomas More R.C Comprehensive School — G.C.S.E qualifications

English language C. English literature B. Sociology C. Typewriting C. Religious education D. Home Economics C

RSA 1,2,3 Typewriting

Adult learning -

EDI Level 3 diploma for the children and young persons workforce (early learning and childcare)

City & Guilds level 2 supporting Teaching & Learning in schools

ICQ level 2 diploma health & social care.

autism awareness, learning disabilities awareness , Information governance, Manual handling, First aid (company training)

Level 2 Diploma Business Administration

Level 2 Team Leading

Level 2 Digital Skills (ICT)

SKILLS

Ability to adapt to new surroundings and tasks

Knowledge of customer service

Ability to collate and print data

Empathetic

Professional

Experience in handling confidential paperwork

Good strong communication skills

Excellent time management skills

Good attendance and attitude

Eager to learn new skills

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