Denise Hillier

Analytical and results-driven Financial Crime MI & Reporting Consultant with extensive experience in data-driven risk oversight, KRI risk appetite monitoring, automated control implementation, and executive MI reporting across tier-one financial institutions. Demonstrated expertise operating within 2LoD compliance frameworks, resolving complex data inaccuracies between 1LoD and 2LoD business units, and leveraging SQL, Power BI, Databricks, and JIRA to optimize financial crime reporting architecture. Adept at partnering with CITO and technology teams to automate processes, perform data quality/integrity testing, conduct fraud and client data investigations, and foster a strong compliance culture.

Financial Crime MI & Data Governance Manager at Lloyds Banking Group (2025-07 – Present)

• Support and maintain the Group framework for financial crime Key Risk Indicators (KRIs) and risk appetite tolerances across core compliance domains.
• Monitor financial crime KRI tolerance positions, leading the timely reporting and escalation of risk appetite metrics to governance committees and executive stakeholders.
• Respond to financial crime data-related queries raised by 1LoD and 2LoD teams, investigating data inaccuracies, resolving control gaps, and improving overall data integrity.
• Partner with CITO and technology teams to maintain and enhance data infrastructure hosting Group financial crime Management Information (MI), ensuring solutions remain fit for purpose.
• Collaborate with CITO to test, document, and deploy automated reporting solutions using SQL, Power BI, Databricks, and JIRA to optimize financial crime controls.
• Conduct comprehensive data quality and integrity testing across MI reporting suites, delivering clear, actionable reporting for 2LoD compliance governance.

Operations & Risk Data Owner at Barclays (2023-05 – 2025-07)

• Defined Critical Data Elements (CDEs) and established data quality KRIs/KPIs to monitor risk appetite tolerances and enhance 2LoD compliance oversight.
• Built collaborative relationships across Business Unit 1LoD, 2LoD Risk, Compliance, and Technology teams to resolve data inaccuracies and strengthen risk culture.
• Performed continuous data validation and control testing to ensure the completeness, accuracy, and reliability of operational and risk management reporting.
• Identified organizational training requirements based on data quality testing findings, delivering targeted guidance on risk tolerance expectations.

Data Analytics & Risk Project Manager at Morgan Stanley (2022-09 – 2023-05)

• Led data analytics and investigation initiatives, including client data scanning, search queries, and fraud analytics to support risk management.
• Executed deep-dive root cause analyses across disparate compliance data sources to identify source-to-target dependency gaps and mitigate risk.
• Partnered with technology teams to design, test, and document automated MI dashboards and data quality validation processes.

Data & Governance Relationship Manager at BlackRock (2021-08 – 2022-08)

• Managed external data vendor relationships and licensing frameworks, ensuring data ingestion met strict compliance, security, and governance standards.
• Executed risk oversight reviews for market data feeds, ensuring third-party data integrity aligned with institutional risk tolerances.

MA in History (In Progress) – Open University

BA in History and Economics – University of Strathclyde, Glasgow