Dhrumil Shah

I am running team of 12 people at co-op store.

2 years at business good at merchandising, selving and a lot.

As a Team Leader at Co-op, my role involves overseeing the day-to-day operations of the store to ensure smooth and efficient running. I support and guide team members, delegating tasks effectively to maintain high standards of customer service. I am responsible for managing staff schedules, ensuring adequate coverage during busy periods, and motivating the team to achieve sales targets.

My duties also include stock control, cash handling, and maintaining compliance with health and safety regulations. I actively resolve customer queries and concerns, ensuring a positive shopping experience. By leading by example, I foster a productive and supportive working environment.

Studied, International project management with advance practice.