Dominic Howells

Operations leader with experience managing high-volume service environments, leading teams of up to 60 employees, controlling budgets, improving performance, and delivering operational change. Experienced in workforce optimisation, compliance management, audit preparation and process improvement, with a proven ability to integrate teams and deliver cost efficiencies.

Deputy Operation Manger at Royal Mail Delivery Office (2024-01 – Present)

• Monitoring staff performance and developed improvement plans.
• Conducting performance reviews, identifying areas for development and rewarding high achievers.
• Supervising supply purchases, management and tracking in line with budgetary requirements.
• Optimising workforce scheduling, balancing team workload to prevent burnout and maintain morale.
• Managing vital resources to meet operational needs whilst adhering to budgetary guidelines and meeting quality demands.
• Large scale recruitment for organisational vacancies
• Overseeing operational compliance with high success rates
• Investigating issues impacting operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Generating end-to-end business contracts, ensuring all documentation was accurately executed, signed, and processed in compliance with company policy.
• Successfully deployed merger of two units.

Ventilation Engineer/Project Lead at C-VENT Ltd. (2020-01 – 2024-12)

• Delivered projects within medical, hospital, clean room and laboratory environments requiring high standards of quality and compliance.
• Managed installation activities through to commissioning, ensuring work was completed safely and to specification.
• Supported project delivery through planning, coordination and problem solving.
• Developed leadership skills by mentoring an apprentice and taking responsibility for additional team duties.

GCSE in Geography

GCSE in English

GCSE in Math's

GCSE in Science

GCSE in Business

GCSE in Sport Science