Catering Assistant (café, front of house) at Leisure World (2025-09 – Present)
- Served hot and cold food and drinks to customers' tables.
- Always provided a friendly welcome to customers.
- Cleared and cleaned tables to maintain a hygienic and welcoming environment.
- General housekeeping - maintained high standards of cleanliness in all areas.
- Refilled and replenished stock as required.
- Built good customer relations with attention to detail within the café environment.
Catering Assistant (front of house) at RAF Leeming (2024-03 – 2025-08)
- Served tables in the Officers and Sergeants messes.
- Served in dining hall at special functions.
- Delivered highest presentation of polished cutlery, glassware, napkins, etc.
- General housekeeping, which included maintaining the cleanliness, hygiene and appearance of all public areas.
- Opened up and served all meals in the Juniors Mess.
- Built a good rapport with military staff whilst serving on the till at the servery.
- Cashed up and closed at the end of the day.
Assistant Pharmacist at Well Pharmacy (2023-10 – 2024-03)
- Served customers and gave advice about non-prescription items.
- Dispensed medicines ready for checks with the pharmacist.
- Labelled products stocked shelves and put orders together.
- Took calls from GP surgeries, nursing homes and clinics.
- Used handheld devices to check location of medications.
Retail Sales Executive at Holland and Barrett (2017-06 – 2023-10)
- Displayed outstanding personal presentation and customer service in customer facing roles.
- Achieved store targets for sales, customer service and merchandising standards.
- Built customer relationships for personalised service, resulting in loyalty.
- Shared knowledge and product recommendations to maximise selling opportunities.
- Completed shop floor replenishment for a fully stocked, enticing store.
- Picked and packed items to process online orders.
- Maintained till accuracy following cash handling procedures.
- Attended regular training sessions for updated knowledge.
- Greeted customers to offer prompt assistance and assess current needs.
- Advised customers about available products matching stated desires.
General Personal Assistant at Self-employed (2013-01 – 2017-05)
- Dog walking, while clients were working, ensuring dogs safety and wellbeing.
- House sitting, for clients with pets, ensured animal welfare, attending to all their needs.
- House cleaning, ensuring all areas were cleaned to a high standard.
- Accurately recorded mileage, fuel and repair costs for submission to HMRC for self-assessment tax purposes.
- Maintained driving log, prepared vehicle performance forms and completed daily paperwork.
- Gained a good customer base and developed a good rapport to ensure returning customers.
Sales Assistant at Clinton Cards (2012-11 – 2012-12)
Seasonal position
- Achieved sales targets by providing genuine service and actively listening to customer needs.
- Grew customer loyalty by adapting advice given to customers' desires and needs.
- Supported shop operations by helping management, meeting personal targets and upholding policies.
- Replenished and arranged products on shelves to increase visibility, removing any that are out of stock.
- Worked with the team to complete daily and weekly routines that kept the shop safe, clean and tidy.
Sales Assistant at Stead and Simpson (2012-08 – 2012-11)
- Achieved sales targets by providing genuine service and actively listening to customer needs.
- Used knowledge of sales lines and customers' preferences to reach individual and store sales targets.
- Demonstrated new and complex products to clients to stimulate interest and make sales.
- Received and processed orders over different channels to capture and retain clients.
- Grew customer loyalty by adapting advice given to customers' desires and needs.
- Fulfilled daily Click & Collect orders to meet increased online demand.
- Supported manager in opening and closing stores.
- All other aspects of retail management, including stock rotation and maintenance of all areas to Health and Safety standards.
