Doris Pace

I am a polite, kind, genuine person looking for the next challenge in my career. Since completing my Business and Admin & Public Services Course in 2019, I have mostly gained skills and worked in a corporate/office environment performing business admin tasks & duties & aim to find my next role in a similar environment.

Receptionist & Business Administrator - Redspot Care Ltd - Nursing and Healthcare Agency

(2022-06 - 2023-02)

• Handling the switchboard
• Being the first point of contact representing the company to all client and candidate calls
• Taking messages
• Looking after the post/mail
• Ordering PPE
• Handing out PPE to the candidates who come in accordingly
• Taking all meeting minutes for the company, then typing them up and handing them out accordingly to the guidance of GDPR and confidentiality
• Updating the carer's files on the system Carefree (CRM)
• General Receptionist Duties

Receptionist - GP Practice

(2021-07 - 2021-11)

• Booking, Cancelling, and amending patient's appointments using EMIS web • Clinical software
• Emailing, Referrals, Discharge, Photocopying and Scanning
• Keep the waiting area/reception front tidy clean
• Forms and patient information
• Stock up where possible
• Regarding new patients living within the Area
• Dealing with internal and external posts
• Requested a repeat prescription in Person or over the phone
• Filling a prescription and action by GP

Administration Assistant - St Edward's church of England Academy

(2024-01 - 2024-10)

• Managing reception
• Handing correspondence
• Maintaining pupil and staff database
• Organising administrative tasks like School trips and meetings
• Sign in visitors and students
• Managing the systems
• Promoting the school's ethos
• Answering telephone calls and emails
• Greet visitors, provide contact Patient, staff and the public
• Arrange, meetings, event trips, and Manage the calendar
• Draft letters and reports
• Manage the office area
• Manage office IT system
• Multiple, task maintain
• Organise records, and meet deadlines
• Safeguarding
• Good telephone manner
• Area kept clean

School catering assistant - St Edward's church of England Academy

• Preparing and serving food
• Maintaining kitchen hygiene
• Operating kitchen equipment and
• Support the catering team with tasks
• Stock rotation and cleaning
• Food hygiene qualification
• Assist in preparing food meals, snacks, And beverages and serve them to Students and take payments
• Maintain a high standard of cleanliness In the kitchen and dining area

Medical Receptionist/Administrator - THE UPSTAIRS SURGERY

(2025-02 - 2025-10)

• Patient-Facing like greeting visitors
• Answering phones, managing Appointments and providing general information
• Medical receptionist or administrator, Including greeting patients, answering calls, managing appointments, Processing repeat prescriptions, and Sorting incoming correspondence
• Support clinical rooms by preparing Them, maintaining a tidy reception Area, and ensuring patient information Is up to date
• Taken enquiries and Managed walk-in patients needing Urgent help, booked and cancelled Rearranged appointments for patients
• Processed repeats, opened and Prepared the reception area
• Ensure printers are stocked, and Maintain and tidy the workspace and Waiting area
• Encourage patients to register for Online services
• Ensure patients' information is current And managed requests for medical Reports

Business Administrative assistant - Blue Board Care Services, London East Business & Technical Park

(2020-01 - 2020-11)

• Filing
• Putting together Client and Carer folders
• Signing visitors in and out
• Making phone calls to Social Services
• Making phone calls to carers
• Arranging distribution and completion of Client Satisfaction Forms
• Arranging refreshments
• Photocopying
• Scanning
• Arranging carers rotas

VOLUNTARY RECEPTIONIST/ADMIN ASSISTANT - Breyer Group, 65 Faringdon Avenue, Harold Hill, RM3 8ST

(2018-11 - 2019-06)

• Welcoming visitors face to face whilst on reception
• Answering and directing incoming telephone calls both on reception and in the construction head office
• Distributing internal post and Arranging refreshments for visitors
• Managing the car park for visitors/staff
• Sending out orders to subcontractors
• Filing orders on the internal filing system
• Photocopying
• Scanning
• Ordering stationery
• Shadowed Personal Assistant to Construction Director

VOLUNTARY PARENT TEACHER ASSOCIATION - Mawney Foundation School, Mawney Road, RM7 7EN

(2016 - 2017)

• Arranging school fairs
• Arranging fancy dress days
• Arranging meetings with parents and teachers to help raise money for the school

VOLUNTARY TEACHING ASSISTANT - Mawney Foundation School, Mawney Road, RM7 7HR

(2014 - 2014)

• Helping children to read
• Helping children to write
• Helping arrange playtime activities
• Cleaning up after playtime activities
• Helping on school trips
• Helped in school nursery

CASHIER - Tesco Gallows Corner, Bryant Avenue, RM3 0LL

(2001-03 - 2006-07)

I thoroughly enjoyed working at Tesco and enjoyed meeting new people daily.

• Working as a Cashier
• Customer Service Desk
• Working on the shop floor
• Helping to pack
• Stacking shelves when needed

CREW MEMBER - McDonalds Restaurant, Eltham

(2000-01 - 2001-03)

• Serving food to customers
• Working as a Cashier
• Preparing food
• Cleaning work surfaces
• Taking food stock take
• Ordering supplies

Business and Admin & Public Services Course - Barking & Dagenham College Rush Green Campus, Dagenham Rd, Dagenham, Romford RM7 0XU (2017-09 - 2019-06)

GCSE's - Maths, English, Science, Religion, Maltese - Royal Bell School – Malta (1998 - 1998)