Ella Clayton Bell

I'm a lateral thinker who takes initiative and enjoys overcoming any road blocks. My experiences in events, creative agencies and a background in Theatre Design brings an understanding of creative process and a love of aesthetics, and my performing background brings naturally great communication skills and client rapport. I love a deadline, variety, and ultimately seeing people enjoying something I've helped create.

Operations Administrator at Hever Castle Culinary (2024-09 – Present)

A position created to provide support with payroll and administrative operations.

• Processing the weekly payroll through the accounting software (Sage), ensuring accuracy and timely payments
• Managing onboarding and off-boarding processes, updating records across multiple internal platforms
• Maintaining petty cash and TRONC allocations
• As part of the HOD team, supporting the development and review of health and safety procedures, staff handbook content and key operational documentation

F&B Coordinator (Cover) at Compass Group UK (2024-05 – 2024-09)

A cover role within Hever Castle, overseeing the food and beverage operations for events across the site.

• Coordinating food and beverage requirements for events in collaboration with the event sales team
• Liaising with event and catering departments to ensure clear communication and smooth event delivery
• Maintaining and updating the event management system (Rezlynx) with event details, menus and meeting notes
• Produced staff information packs and guidance documents
• Monitored sales activity and processed internal invoices

Singer and Operations Administrator at Self Employed/Freelance (2024-01 – Present)

During this time, I developed a professional singing business as well as later supporting Hever Castle as a full time and freelance Operations Administrator. As a singer, I have secured a residency at a central London hotel, performing at events including the Guildford Jazz Festival, alongside appearing at many weddings and private functions.

• Secured residency at a central London hotel
• Performed at Guildford Jazz Festival
• Performed at weddings and private functions

Senior Event Planner at Restaurant Associates (2023-05 – 2023-12)

A promotional role supporting multiple sites training and assisting event planners.

• Planning and managing events at the Imperial War Museum, working with a diverse client base across a wide range of events
• Delivering training for new event planners and acting as a primary point of contact for event planning process enquiries
• Submitting weekly sales data through SAP for financial processing

Event Planner at Restaurant Associates (2021-07 – 2023-03)

An exciting and creative role within the Imperial War Museum, managing and planning all corporate events in the venue.

• Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
• Achieving agreed up selling sales targets
• Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
• Liaising with the client onsite teams to ensure a harmonised approach
• Generating and sending full pre-payment invoices to the customer
• Updating 3rd party platforms along with the venue website with seasonal offers and packages

Carer at Self Employed (2023-04 – 2023-04)

For a short period, I trained and worked as a carer for a specific client. The client wished to travel with a friend and companion who was trained to provide specialist care for her specific needs.

• Trained and provided specialist care for a specific client
• Supported client travel arrangements

Bachelor of Arts in Theatre Design – Wimbledon College of Art (2015 – 2015)

Foundation Degree in Arts in Arts – Camberwell College of Art (2011 – 2011)

A-Levels – Bedales School (2010 – 2010)

GCSEs – Bedales School (2008 – 2008)