Ella Coathup

I am passionate about contributing to my community and have a wealth of creative ideas that I would love to bring to life. My enthusiasm for social media and reading has equipped me with a unique perspective on engaging with diverse audiences, which I believe can be valuable in any workplace. Additionally, I am a fast learner, eager to take on new challenges and adapt to different situations, ensuring that I can quickly become a productive member of y team.

Over the past four years, I have gained extensive experience in customer-facing roles at various retail positions, including working at JD Sports and Mountain Warehouse. These roles have equipped me with valuable skills in customer service, problem-solving, and effective communication. I have become adept at understanding and addressing customer needs, handling inquiries, and providing tailored product recommendations, ensuring a positive shopping experience and fostering customer loyalty.

Throughout my time in retail, I developed a strong ability to work under pressure in fast-paced environments while maintaining a high level of professionalism. I have experience in managing multiple customer interactions simultaneously, processing sales, and assisting in stock management. Additionally, my role involved working closely with clients to understand their requirements and provide solutions, which has honed my ability to build relationships and deliver exceptional service.

These experiences have allowed me to strengthen my interpersonal skills and attention to detail, both of which are key assets in recruitment. The ability to engage with clients, understand their needs, and work towards achieving their goals is something I have consistently demonstrated throughout my retail career, and I am eager to transfer these skills into a recruitment consultant role.

I hold a Level 2 Beauty Therapy qualification, which has provided me with practical skills in customer service, attention to detail, and client relations. Additionally, I have some knowledge at Level 3 Health and Social Care, further enhancing my understanding of client care and communication. I also have Level 2 qualifications in Maths and English GCSEs, with grades of 4 and 5, which demonstrate my ability to communicate effectively and work with numbers in various professional settings.