Elle Haydock

Created engaging content for social media platforms, including Facebook, Instagram, and TikTok, to promote the company's products and services. Planned, filmed, edited, and published photo and video content tailored to the brand's audience. Wrote captions and promotional posts to increase engagement and strengthen the company's online presence.

Social Media Content Creator - McMillan Homecare - Penwortham, Lancashire

(2025-09)

• Created engaging content for social media platforms, including Facebook, Instagram, and TikTok, to promote the company's products and services.
• Planned, filmed, edited, and published photo and video content tailored to the brand's audience.
• Wrote captions and promotional posts to increase engagement and strengthen the company's online presence.
• Monitored social media performance and adapted content based on audience engagement and trends.
• Worked closely with the team to promote new products, special offers, and company updates.
• Responded to comments and messages professionally, maintaining positive customer relationships online.
• Ensured all content reflected the company's branding, values, and marketing objectives.
• Kept up to date with social media trends and introduced new content ideas to help grow the company's reach.

Sales Assistant - McMillan Homecare - Penwortham, Lancashire

(2025-09)

• Delivered excellent customer service by welcoming customers, answering questions, and recommending suitable products.
• Maintained an organised and well-stocked shop floor by replenishing shelves and monitoring stock levels.
• Processed customer purchases, returns, and exchanges accurately using the till system.
• Assisted with receiving and organising deliveries to ensure stock was stored correctly.
• Supported the team in achieving daily sales goals while providing a positive shopping experience.
• Ensured the store was clean, tidy, and presented to a high standard at all times.
• Promoted special offers and helped customers choose products that best met their needs.
• Followed company policies for health and safety, cash handling, and security procedures.

Sales Assistant - Boots - Preston, Lancashire

(2024-09 - 2025-01)

• Provided friendly and professional customer service, helping customers find products and offering advice on health, beauty, and everyday essentials.
• Replenished shelves, rotated stock, and ensured products were well presented and available.
• Assisted with stock deliveries, checking and organising inventory in the stockroom.
• Maintained high standards of cleanliness and presentation throughout the store.
• Helped customers with promotions, loyalty cards, and current offers to enhance their shopping experience.
• Worked as part of a team to achieve sales targets and deliver excellent customer service.
• Followed company procedures for health and safety, security, and age-restricted sales where applicable.

Bachelor's degree - Fashion Design - UCLAN (2025-09)