Emily Riley

Experienced hospitality professional with extensive expertise in bar and restaurant service, specialising in cocktail making and customer engagement. Proven track record of delivering high-quality beverage preparation and maintaining exceptional service standards in fast-paced environments. Committed to enhancing guest experiences through attentive service and product knowledge, while fostering a collaborative team atmosphere.

Barista / Head Barista at Brennans (2026 – Present)

• Progressed to a senior/head barista role, taking responsibility for maintaining high standards of service and beverage preparation
• Prepared a wide range of coffees and drinks efficiently while maintaining consistency during busy periods
• Supported the wider team to keep service organised, welcoming and running smoothly
• Opened and Closed the cafe becoming a master key holder
• Built strong relationships with regular customers and provided friendly, attentive service

Bartender / Mixologist & Bar Supervision at Tigerfish (2026 – Present)

• Worked across a high-end cocktail bar and restaurant, delivering professional bar and table service to a premium clientele
• Prepared cocktails to a consistently high standard and developed strong knowledge of drinks preparation and presentation
• Served wine and supported restaurant service, developing experience across both bar and dining operations
• Covered bar supervisor responsibilities, taking responsibility for the smooth running of service during busy shifts
• Managed a high-volume bar while maintaining efficient, professional and friendly customer service
• Monitored alcohol consumption and handled difficult or intoxicated customers calmly and professionally
• Worked closely with the wider front-of-house team to maintain smooth service and resolve issues quickly

Bartender & Barista at Market Café (2025)

• Worked across both café and bar service, preparing coffee, cocktails and other drinks to a high standard
• Served wine and supported customers throughout busy periods
• Maintained an organised, clean and well-stocked bar and service area
• Operated tills accurately and handled customer payments efficiently
• Worked closely with colleagues to maintain smooth service during busy shifts

Barista at Roasting Plant (2021 – 2023)

• Prepared specialist coffees and beverages while providing friendly and attentive customer service
• Worked efficiently during busy service periods, adapting to changing customer volumes
• Operated tills and handled customer transactions accurately
• Maintained high standards of cleanliness, organisation and hygiene
• Built positive relationships with customers and colleagues through reliable and professional service

First Class BA Hons Human Geography- Queen Mary University London