Emma Young

Ensuring an energetic & efficient approach to work Keen eye for detail Liaising with clients daily

Senior Domestic Cleaner at The Cleaning Society (2023-08 – Present)

• Ensuring an energetic & efficient approach to work
• Keen eye for detail
• Liaising with clients daily
• Deep & general cleaning of domestic properties
• Ensuring an immaculate & high standard of work
• Social media management

Operations Customer Advisor at Boots (2014-11 – 2024-06)

• Booking in & organising deliveries
• Working at pace & collaboratively as part of a team
• Processing online orders
• Preparing online orders for collection via Boots.com
• General support of the stores daily operational activities including stocking shelves & housekeeping
• Key communication with customers to ensure an enjoyable shopping experience

Covid 19 Tester & Trainer at Boots (2014-11 – 2024-06)

• Training members of staff on Covid 19 testing procedures
• Swabbing and testing members of the public
• Use of Rapid Antigen testing machines
• Liaising with the laboratory re results
• Responsible for ensuring adequate PPE in store
• Part of team responsible for £250k PA profit

Electrical & Fragrance Consultant at Boots (2014-11 – 2024-06)

• Meeting sales targets and milestones
• Ensuring excellent customer service
• Training junior members of staff
• Responsible for stock maintenance

Owner of Salon and Senior Make Up Artist at High Society Vanity Rooms Beauty Salon (2015-12 – 2022-05)

• Management of salon staff
• Keeping books up to date
• Social Media Management
• Booking appointments with members of the public
• Travelling the world doing make up for weddings & magazine events

Freelance Make Up Artist at Self-employed (2011 – 2015)

• Makeup Artist in various salons
• Working in Lapland
• Makeup for occasion, weddings and photoshoots
• Managing books and social media as a self employed artist

HND in Makeup Artistry – Clydebank College (2008 – 2011)

Advanced Highers in History & Art in Design – Cleveden Secondary School

Highers in Maths, English – Cleveden Secondary School