IT Support Specialist
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Hello, my name is Eric and I have over 10 years of experience in the industry.Throughout my career, I have gained expertise in various aspects of IT,including infrastructure design and implementation, server monitoring and backup, project planning, and technical support.I am currently working as an Analyst Programmer at the LANDS Department,where I am involved in various projects such as AD upgrade, file and backupserverand more. I am also responsible for implementing data encryption andmonitoringsystems for server and network equipment, as well as managingActive directory and DNS server.Previously, I worked as a Technical Support Supervisor at the Hong KongSports Institute Limited, where I was responsible for inventory control,networking andserver infrastructure design and implementation, andproviding technical support and training to end-users.I am excited to bring my skills and experience to your organization and tocontribute to the success of your team. Thank you!
Manage File and backup server and VMware administration
Implementation of the data encryption systemand monitoring system
Control and manage Active directory and DNSserver
Control and manage Software and Hardware Inventory
Microsoft CertifiedSystemsEngineer (MCSE)
ITIL Foundation Certificate 4.0 in IT Service Management
