Esha Sajjad

Law Student at the University of Warwick

Sales Ambassador – Gulf for Good

• Managed all aspects of customer service including cash register, store assistance, and inventory stocking during a fast paced 6-hour shift.
• Collaborated alongside a team of 3-5 volunteers to meticulously process and prepare over 200 donated clothing items for resale, actively discouraging fast fashion waste while fostering sustainable values and practices within the group.
• Contributed to a £4,000 fund to subsidise education and housing projected in 29 countries, helping over 33,000 children.

• Maintained displays by ensuring they were consistently well-stocked with the latest merchandise, enhancing the shopping environment's attractiveness.
• Work closely with colleagues and supervisors to attain store objectives, including reaching sales benchmarks and delivering outstanding customer service.
• Record customer feedback at checkout counter and handle customer complaints and resolve issues in a professional and timely manner.
• Demonstrate strong attention to detail when receiving and processing merchandise shipments, ensuring accurate inventory management
• Serve as a passionate brand ambassador, embodying Nike’s values and effectively representing the brand to customers.

• Consistently maintained well-stocked and visually appealing merchandise displays, enhancing the shopping environment's attractiveness.
• Provided personalised customer assistance, tailoring product recommendations to meet individual needs and expectations.
• Demonstrated adaptability and a collaborative approach in a fast-paced retail environment, contributing to the success of a renowned brand.
• Utilised store iPad to check stock availability, manage store promotions, and collect valuable customer feedback for enhanced customer engagement.
• Maintained strong product knowledge, including features, pricing, and promotions, to offer tailored advice and effectively assist customers.
• Handled customer complaints or concerns, striving for satisfactory resolutions and maintaining positive customer relationships.

LLB Law: University of Warwick 2023-2026

• Key Modules: Tort Law, Criminal Law, Understanding Law in Context, Law, State and Individual.
• Obtained Grade: Upper Second Division (2:1)