Esha Sajjad

Sales Ambassador – Gulf for Good

Managed all aspects of customer service including cash register, store assistance, and inventory stocking during a fast paced 6-hour shift.
Collaborated alongside a team of 3-5 volunteers to meticulously process and prepare over 200 donated clothing items for resale, actively discouraging fast fashion waste while fostering sustainable values and practices within the group.
Contributed to a £4,000 fund to subsidise education and housing projected in 29 countries, helping over 33,000 children.

Sales Advisor – Nike

Maintained displays by ensuring they were consistently well-stocked with the latest merchandise, enhancing the shopping environment's attractiveness.
Work closely with colleagues and supervisors to attain store objectives, including reaching sales benchmarks and delivering outstanding customer service.
Record customer feedback at checkout counter and handle customer complaints and resolve issues in a professional and timely manner.
Demonstrate strong attention to detail when receiving and processing merchandise shipments, ensuring accurate inventory management
Serve as a passionate brand ambassador, embodying Nike’s values and effectively representing the brand to customers.

Retail Assistant – Adidas

Consistently maintained well-stocked and visually appealing merchandise displays, enhancing the shopping environment's attractiveness.
Provided personalised customer assistance, tailoring product recommendations to meet individual needs and expectations.
Demonstrated adaptability and a collaborative approach in a fast-paced retail environment, contributing to the success of a renowned brand.
Utilised store iPad to check stock availability, manage store promotions, and collect valuable customer feedback for enhanced customer engagement.
Maintained strong product knowledge, including features, pricing, and promotions, to offer tailored advice and effectively assist customers.
Handled customer complaints or concerns, striving for satisfactory resolutions and maintaining positive customer relationships.

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