Ezana Tedla

A reliable and adaptable professional with over 2.5 years of experience in a fast-paced retail environment, supported by experience in digital marketing and team-led projects. Strong track record of delivering excellent customer service, maintaining accurate records, and supporting day-to-day operations. Known for being dependable, quick to learn, and effective in team settings while handling responsibilities under pressure.

Sales Assistant at One Beyond (2023-10 – Present)

• Deliver high-quality customer service in a busy retail environment, handling a wide range of queries and resolving issues efficiently.
• Maintain accurate stock records and support inventory management processes.
• Handle cash and card transactions, ensuring accuracy in daily financial operations.
• Support administrative tasks, including updating logs, records, and internal systems.
• Demonstrate reliability by frequently covering shifts and supporting team members when needed.
• Work collaboratively with colleagues to meet sales targets and maintain store standards.

Digital Marketing Trainee at WYK Bootcamp (2022-11 – 2023-06)

• Planned and executed a social media campaign that increased website traffic by 18%.
• Collaborated with a team to create content and deliver targeted marketing strategies.
• Presented campaign performance and recommendations clearly to stakeholders.
• Used Google Analytics and Facebook Ads Manager to track and analyse performance.

Project Lead at Ekub App Development Project (2020-09 – 2021-10)

• Led a team of three to develop a group savings platform, coordinating tasks and timelines.
• Managed team performance and ensured project deadlines were met.
• Contributed to marketing strategy and visual design for the platform.
• Achieved 2nd place in a college pitch competition and secured funding.

UAL Foundation Diploma in Art & Design (2022)

BTEC Level 2 in Art & Design (2021)

Functional Skills in Maths & English, Level 2 (2024-09 – 2025-06)

Functional Skills in Maths & English, Level 1 (2022)