Fiona Sumsion

A reliable, organised and people focused professional with over 12 years' experience in a corporate environment, now looking to build a long-term career in HR. CIPD Level 3 qualified, with practical exposure to HR administration, including onboarding, offboarding, employee data updates, leaver processes, employee wellbeing coordination and confidential record keeping. Experienced in supporting senior stakeholders, working across different teams and managing varied administrative tasks in a busy, fast paced environment.

Looking for an HR support role where I can continue to develop my HR knowledge while providing accurate, professional and supportive administration across the employee lifecycle.

Corporate Concierge at Liberty Specialty Markets (2014-01 – Present)

Part of the Front of House team, based on the Executive and Underwriting floor, providing administrative and colleague support in a busy London Insurance Market environment. The role supports underwriters, team assistants, executive assistants, senior stakeholders and wider business teams. Over the past year, focused on developing HR knowledge and experience, completing CIPD Level 3 qualification and working closely with HR colleagues across HR Operations, Learning & Development and Diversity, Equity & Inclusion.

• Support onboarding activities for new employees, including administration of the emergency communication system
• Coordinate offboarding tasks for leavers, including the return of company equipment in line with internal procedures
• Support recruitment activities, including drafting job specifications and participating in candidate interviews
• Provide administrative support to HR Operations, maintaining employee records and supporting internal HR processes
• Liaise with Learning & Development, Diversity, Equity & Inclusion and HR Operations teams to support wider people initiatives
• Coordinate First Aiders, Mental Health First Aiders and Fire Wardens, supporting employee wellbeing and compliance activity
• Build and maintain effective relationships with HR colleagues, senior stakeholders and wider business teams

Receptionist at Liberty Specialty Markets (2012-01 – 2014-12)

Started at Liberty Specialty Markets on the Reception team, developing strong communication, customer service and administrative skills.

• Operated the switchboard professionally and efficiently
• Met and greeted visitors, brokers and colleagues
• Managed meeting room bookings and room preparation
• Handled couriers and deliveries
• Supported the Office Manager with additional administrative duties

Travel and Temporary Work at Various (2008-01 – 2012-12)

Spent four years travelling across Asia, Australia and New Zealand, undertaking a range of temporary roles, including administration work. This helped develop adaptability, independence and confidence working in new environments.

Level 3 Qualification in HR – CIPD (2026-01)

Level 3 Diploma in Counselling Skills – Portsmouth College (2023-01)

CPD Certified Online Course in Corporate Social Responsibility – Online (2020-01)

NVQ Level 3 in Business Administration – Seetec (2003-01 – 2005-12)

GCSEs in Maths, English, Science, Art, History – Eastwood School (1998-01 – 2003-12)