
Grace Harris
Customer Service Professional Seeking Retail Position in Local Chemist
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About
Friendly, reliable, and customer-focused individual with strong experience in fast-paced customer service environments. Skilled in serving the public, handling cash, maintaining accurate records, and working as part of a team. Currently seeking a retail position in a local chemist where I can bring my attention to detail, excellent communication skills, and enthusiasm for helping customers.
Experience
Barista at Creed Coffee (2025-03 – Present)
- Provide excellent customer service in a busy café environment.
- Prepare and serve hot and cold drinks to a high standard.
- Operate the till, handle cash and card payments accurately.
- Maintain a clean, organised, and hygienic workspace in line with food safety standards.
- Work efficiently as part of a team to ensure smooth service during peak times.
Café Assistant at Whose Art Café (2024-02 – 2024-10)
- Served customers promptly and professionally.
- Operated tills, handled payments, and ensured accuracy.
- Cleared and cleaned tables, maintained hygiene standards.
- Worked effectively in a fast-paced, team-oriented environment.
Volunteering at NI Hospice Shop
- Sorted through donations, organised stock, and maintained displays.
- Assisted customers with queries, providing a friendly and helpful service.
Volunteering at Monkstown Boxing Club
- Assisted in coaching and supervising young people.
- Demonstrated patience, communication, and leadership skills.
Education
Level 3 in Fashion and Clothing – Belfast Metropolitan College
Diploma Level 3 in Uniformed Protective Services – Northern Regional College
GCSE in Multiple Subjects – Belfast High School
