H Khan

A dedicated, friendly people person and team player with a passion for excellent customer service. Having taken a career break to raise a family I am now keen to re-enter the job market in a customer-facing role and develop my skills and abilities. I am self-motivated and enthusiastic in my work, happiest when busy. I value professionalism and application to the task in hand, as well as identifying ways to increase efficiency.

Retail Assistant - WHSmith - Gatwick South

(2023)

• providing excellent customer service by greeting and answering queries
• scanning items and completing transaction efficiently and accurately
• identifying customers’ needs and meeting their expectations
• shelf stacking and rotation of the products on regular basis including maintaining temperature controls
• receiving deliveries and keeping accurate record of the stock
• answering any queries to assist customers for a great shopping experience with WHSmith
• working as required between the branches and assisting staff and the management with required tasks
• overseeing self-service machines, assisting these transactions and reporting technical issues

HR Trainee Assistant - Shaolin Tai Chi Kung Fu Academy LTD.

(2018)

• Filing and storing Student data electronically and in hard format
• Checking Training Licence updates and fulfilling requirements for the renewal
• Keeping a close eye on Individual Development of the students and helping them to develop for their grading every 3 months.
• Keeping student database up to date and taking attendance. Chasing up with any absences and liaising with parents
• Reporting to Senior Coach and General Secretary on any areas for improvement within the organisation.

Solicitor (Licenced Trainee)

(2015 - 2017)

• Pleading cases in Banking Courts on a regular basis.
• I was reading and understanding the cases including drafting and formal presentation to the client. This involved managing client's relationships by meetings, telephone and email.
• I successfully represented my clients in the Islamabad Session Courts on regular basis.
• Filing/printing, refilling coffee/tea flasks, setup tables and chairs and assisting the management with the schedules of clients meeting layout.

Bachelor of Legal Law, LLB - Islamabad, International University (IIUI) (2013 - 2016)

Bachelor of Commerce, BCom (2011 - 2013)

English and Maths at Level 2