Hadya
Customer Service Assistant (Counter)
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About
I am a motivated and dependable individual with strong communication, teamwork and organisational skills. Through customer-facing roles, ambassador responsibilities and running my own freelance creative services, I have developed confidence working with a wide range of people while providing excellent service and managing responsibilities independently. I enjoy working in busy environments, supporting others and contributing positively to a team.
I take pride in being approachable, hardworking, and reliable, and I am eager to bring my enthusiasm and strong work ethic to a part-time retail role while continuing to build new skills. I also enjoy keeping up with fashion and trends and understand the importance of creating a welcoming and positive customer experience.
Experience
Customer Service Assistant (Counter) - Beef Belly - Coventry
(2025-06 - 2025-10)
- Delivered friendly and efficient customer service while taking and processing orders accurately.
- Handled cash and card payments responsibly.
- Maintained a clean and organised counter area throughout busy shifts.
- Worked closely with team members in a fast-paced environment to meet customer needs.
- Created a welcoming and positive experience for customers.
Receptionist - IDEAL Driving School
(2025-01 - 2025-07)
- Scheduled driving lessons and coordinated effectively between students and instructors.
- Managed customer enquiries through phone, email and in person.
- Processed payments and maintained records accurately.
- Supported general administration and day-to-day organisation.
- Delivered professional and friendly customer service.
Freelance Logo Designer - Self-Employed
(2025-09 - 2026-12)
- Designed professional logos and branding for businesses including a Muay Thai fight-wear brand and local driving schools.
- Worked directly with clients to understand their ideas and create designs suited to their brand.
- Managed multiple projects independently while meeting deadlines.
- Adapted designs based on feedback and maintained clear communication throughout.
- Developed strong creativity, attention to detail and customer communication skills.
Henna Artist – Small Business - Self-Employed
(2025-01 - 2026-12)
- Provide henna services through my own small business.
- Communicate with customers to understand design preferences and deliver personalised designs.
- Manage appointments and organise bookings.
- Create a welcoming experience and build positive relationships with customers.
- Developed time management, patience and strong attention to detail.
Sixth Form EAL Ambassador - Blue Coat School Church of England & Music College - Coventry
- Supported internal and external students by offering guidance and encouragement.
- Worked with students from different backgrounds.
- Developed leadership, teamwork and communication skills.
- Helped create a welcoming and supportive environment.
Education
GCSEs - Blue Coat School Church of England & Music College (2025-06)