Haider Khan

Organized customer support and operations professional with UK hotel management and accounting experience. Experienced in guest and tenant-style support, reservations, payments, business records, invoicing, supplier/customer coordination, and remote client communication. Strong accounting foundation with QuickBooks, Xero, Sage 50 and Excel, plus proven ability to work independently during night operations and resolve time-sensitive issues.

Night Manager at The May Fair Hotel (2025-07 – 2026-01)

• Managed overnight guest support, reservation issues, arrivals, room requests, complaints and urgent service needs with limited on-site management.
• Handled booking checks, room allocation, no-shows, guest-account and payment queries while maintaining accurate operational records.
• Coordinated Front Office, Housekeeping, Security and Maintenance teams to resolve issues quickly and keep overnight operations on schedule.

Night Audit Manager at Thistle Hotels (2023-12 – 2025-07)

• Delivered front-line support across check-in/out, reservations, booking amendments, billing enquiries and complaint resolution.
• Reviewed reservations, occupancy, room status and guest accounts in Opera PMS; corrected discrepancies and prepared accurate handovers.
• Supported night audit, payment controls and service recovery while supervising operations independently during US-compatible night-shift hours.

Freelance Digital Marketing & Client Support (2026-02 – Present)

• Manage remote communication with small-business clients, answer enquiries, coordinate revisions, track requests and provide timely updates through digital channels.
• Work independently across multiple client tasks, maintaining organized follow-up, clear written communication and deadline awareness.

Trainee Financial Accountant at KBM (2024-01 – 2024-12)

• Supported management accounts preparation and maintained accurate financial records across multiple client files.
• Completed bank and petty cash reconciliations, VAT and payroll tasks, journals and trial balance support.
• Maintained ledgers and processed accounts payable/receivable using QuickBooks Online, Xero and Sage 50.

Account Executive at One Screen Solution (2022-01 – 2022-09)

• Processed sales and purchase invoices, supplier payments and customer receipts, ensuring accurate and timely transactions.
• Maintained organized ledgers and communicated with clients regarding payments and collections.
• Coordinated with vendors on payment terms and managed multiple payable accounts with effective prioritization.

MSc in Accounting & Finance – Brunel University London (2023)

BSc in Accounting & Finance – COMSATS University Islamabad (2022)