Harminder Sangha

An experienced customer service officer. Capable of communicating and helping various people with their needs. Qualified with a Law degree (LLB hons). A very motivated and conscientious person who works very hard under pressure. Flexible and organised approach to heavy workloads, ensuring deadlines are met. Excellent team player and able to use own initiative.

Post Office Manager at Post Office Counters Limited (1998-07 – Present)

Deal with large sums of money and customers with excellent customer service skills. Promote sales of lottery products and post office products. Head foreign exchange cashier. Lead a small team working together to hit targets.

• Dealing with customer queries and solving problems
• Writing letters to customers and doing administrative duties including photocopying, filing and data entry
• In-charge of balancing tills and supervising colleagues

Volunteer at Cancer Research (2008-06 – 2008-09)

Voluntary job with various duties.

• Sorting out clothes and tidying up
• Working on the till
• Cleaning the premises
• Tagging clothes and ensuring the shop ran efficiently

Sales Assistant at H.Samuels (2002-11 – 2002-12)

Temporary position over the Christmas period during a very busy time. Customer and sales focused with a focus on meeting sales targets.

Cashier at NatWest Bank (2002-01 – 2002-03)

Enjoyed talking to customers and finding out what is most important for them. Very literate and efficient on the tills with high standard mathematics.

• Learning about customer service and how to meet customer needs

LLB (Hons) in Law – Demontfort University (1998-09 – 2001-06)

A Level in English combined, Geography and Business Studies; A/S Level in Environmental Science (1996-09 – 1998-06)

GCSE in English Literature, English Language, Double Science, Punjabi, Art, French and Business Studies (1991-09 – 1996-06)