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Ifrah Ali

Receptionist

Talent
City of LondonMember since August 19, 2026
Communication skillsCustomer careInfection controlRisk assessmentOrganizational skills
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Communication skillsCustomer careInfection controlRisk assessmentOrganizational skills

About

Am a well-mannered, polite and hardworking care assistant who can work closely with other healthcare professionals in any pressurized environment. I have an awareness, understanding and commitment to the protection and safeguarding of clients under my care, and I have a long track record of not only maintaining service standards but also improving them. I also have the hands-on experience and technical expertise required to contribute to the on-going support of both patients and cares alike.

Right now, I would like to work for a successful company that offers great opportunities for career development.

Experience

Care (2013-09 – 2016-09)

  • Providing confidentiality, dignity and privacy to patients at all times.
  • Comprehensive understanding of residential, dementia and nursing care.
  • Assisting in the implementation of treatment and care plans.
  • Helping service users to maintain and develop social, self-help, occupational and personal skills.
  • Awareness of COSHH, Health and Safety, infection control regulations, Equal Opportunities, Data Protection, Risk management and confidentiality.
  • Fully aware and respectful of a patient's rights, as well as their religious and cultural beliefs.
  • Ability to record patient observations accurately and report any issues of concern.
  • Reporting to the person in charge any Health and Safety issues.

Prime Time at Prime Time (2012-01 – 2013-09)

  • Can remain calm in difficult situations and support others at the same time.
  • Experience of working with service users who have serious offending behaviors.
  • Willing to undertake training needs and attend study days as appropriate.
  • Good verbal, written and communication skills along with a excellent telephone manner.
  • Physically fit and able to carry heavy loads and stand for long periods at a time.
  • Able to work as a team member.
  • Assisting with personal care, washing and bathing, administration of medication, meal preparation, light domestic duties and social activities.
  • Taking and recording a patient's temperature, pulse and respiration.
  • Maintaining the comfort and dignity of patients at all times.
  • Providing emotional support to patients and carers.
  • Helping patients to dress and undress.
  • Keeping all consultation rooms organized, tidy and well stocked.

Social Worker (2009-11 – 2010-01)

Working in partnership with other healthcare professionals and using a person-centred approach, with the aim of maximising the independence, well-being and choice of clients. Responsible for ensuring patients were safe, and helping them to reach their potential and improve their lives.

  • Was responsible for assessing risk and making recommendations.
  • Regularly visited families and spoke to children and their guardians.
  • Helped my patients in adapting to a changed lifestyle.
  • Visited clients at their home or even places of work.
  • Tracking clients to ensure they do not fall through the system.

Education

GCSE's (2003 – 2006)

Cache level 1 (2011 – 2013)

Cache level 2 (2011 – 2013)

Literacy level 1 (2011 – 2013)

Maths level 2 (2011 – 2013)

Skills

Receptionist

Reviews

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