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Iman Omar

Iman Omar

Customer Service Advisor

Talent
London, Greater LondonMember since June 1, 2024
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About

I have excellent communication and interpersonal skills,

I am an active listener. In my experience, I find this helps with reducing customer frustration and complaints, as I would have a clear understanding of how I can best assist. I am committed, passionate, and prompt.

I am a passionate individual who takes pride in the work that i do, this enables me to fulfil my daily duties to the best of my abilities. I truly enjoy helping people as I find this is where I thrive. There is no better feeling for me, then knowing that I have made a difference, or brightened up the consumers day.

I do this simply by providing acknowledgement, empathy and understanding. Above all, providing the customer with the service of high standards I would expect to receive.

Experience

I have excellent communication and people skills. I am a self motivator with the ability to work independently as well as part of a team. I am confident, committed and punctual. I am a passionate individual who takes pride in the work that I do. This enables me to fulfil my daily duties to the best of my capabilities. The skill have acquired permits me to work effectively ensuring efficiency.

Education

Open University - Childhood And Youth Studies 2020-2021

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