Isabelle Perry
Team Leader at MTP Cleaning
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About
I am a friendly and reliable individual, I am punctual, hardworking, with an eye for detail. I am capable of following both written and verbal instructions, working both independently and within a team environment, completing tasks efficiently when required. I am flexible with my working hours am keen to acquire new skills and knowledge to enhance my professional development.
Experience
Team Leader - MTP Cleaning
(2025-08)
Lead a dedicated team in maintaining optimal hygiene, safety, and pristine appearance of private residences, ensuring client satisfaction.
- Ensure and uphold high cleanliness standards.
- Manage inventory and efficient procedures for cleaning products.
- Adhere strictly to all Health and Safety regulations.
- Perform and oversee detailed, deep cleaning tasks
- Proactively report maintenance issues, repairs, and hazards.
- Secure client properties upon service completion.
Customer Service Assistant - Stansted Airport, World duty free
(2023-07 - 2025-08)
In my role I served as a customer care assistant, working across various departments to provide exceptional customer service and support efficient team operations.
- Consistently delivering exceptional communication, ensuring positive interactions and addressing customer inquiries with professionalism.
- Actively promoted new products, driving awareness and contributing to sales initiatives.
- Assisted customers with self-services Kiosks, ensuring efficient and positive interactions.
- Accurately processed high volume cash and card transactions with strong attention to detail.
- Maintained and restocked products display to ensure optimal presentation and availability.
Kitchen Assistant - Miller and Carter
(2021-07 - 2023-01)
As a Kitchen Assistant, I collaborated within a team to ensure the delivery of excellent customer service standards.
- Preparing the kitchen for service
- Maintaining kitchen cleanliness and hygiene
- Preparing starters and desserts
- Unloading food deliveries, and efficiently preparing takeaway orders to ensure timely pickup by delivery drivers.
Salon Assistant - Shakatan Tanning Salon
(2019-02 - 2020)
In my role as a Salon Assistant, I delivered exceptional customer service and managed reception duties, contributing as a key team member to the smooth operation of the salon.
- Efficiently booking appointments
- Driving product sales
- Professionally handling telephone enquiries
- Maintaining high standards of cleanliness and preparation for sunbeds
Work Experience Placement - Newhall Nursery
(2019 - 2019)
During my final year of schooling, I completed a 3 week work experience placement within a private nursery setting.
- Assisting with the daily routine
- Supervising and supporting various activities for young children
- Warmly greeting the parents and children upon arrival
Education
GCSE - Mark hall Academy (2015-09 - 2020)
Church Langley Primary (2008-09 - 2015)
NVQ 1 - Health and Social care - Harlow College (2020-09 - 2021-06)
