Desktop Support
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Seasoned IT professional specializing in network administration and security within a software development setting. Proficient in configuring and managing Cisco routers, switches, and firewalls, establishing Virtual LANs (VLANs), and implementing robust security protocols. Skilled in TCP/IP, DHCP, DNS, SNMP, FTP, and Active Directory.
Experienced in troubleshooting network issues and conducting root cause analysis. Utilizes network monitoring tools like Wireshark, Nagios, and PRTG for traffic analysis. Knowledgeable in hardware, virtualization technologies (VMware, Hyper-V), and backup strategies.
Demonstrates expertise in Windows Server (2012 R2 and above) and Office 365. Strong academic background as an HND Program Manager and Lecturer at ESOFT Metro Campus, coordinating programs, conducting assessments, and guiding students. A proactive and collaborative professional with a commitment to excellence in both IT and education.
Experienced IT professional with a focus on network administration and security in a software development context. Proficient in configuring and managing Cisco equipment, implementing security measures, and troubleshooting network issues. Skilled in various networking protocols, monitoring tools, and virtualization technologies.
Extensive knowledge of hardware, Windows Server, and Office 365. Prior roles include an HND Program Manager and Lecturer at ESOFT Metro Campus, showcasing strong leadership and educational expertise.
EDUCATION & QUALIFICATIONS
London Metropolitan University - Honours Bachelor’s Degree Level 6 Computer Networking
BEng (Hons) Computer Networking Top Up (London Met-UK)
Class - Second class upper division (2:1) 2018
Pearson Education UK - HND BTEC HND in Computing (General)