Jake Moore
First-line support professional with hands-on IT experience
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About
A reliable, approachable and well-presented individual, currently seeking a new role in first-line support. A quick learner who is hard-working and adaptable, with the ability to work very well with others. Looking for the opportunity to learn new skills and take on new responsibilities.
I am keen to begin my career in IT, where I can apply my knowledge and hands-on experience, and to gain valuable industry experience to continue developing my technical knowledge. I have developed hands-on experience with building, upgrading and repairing from a young age. By maintaining my own systems and providing technical support to friends and family, I have gained practical skills in hardware installation, fault diagnosis, component replacement and troubleshooting a wide range of hardware and software issues over the years from forgotten passwords to system crashes.
Experience
Retail worker at ASDA (2024-06 – Present)
Retail worker at ASDA (2022-10 – 2023-11)
Education
BSc(Hons) in Computer Science – University of Salford (2021 – 2024)
BTEC Level 3 Extended Diploma in IT (QCF) – Hopwood Hall College (2019 – 2019)
BTEC Level 2 in information & creative technology – Hopwood Hall College (2018 – 2018)
BTEC Level 1 in IT – Hopwood Hall College (2017 – 2017)
