James Gooden
Sales Manager · Account Management · B2B SaaS
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About
A commercially driven Sales Leader with over 13 years of B2B SaaS experience, specialising in account management, team development, and revenue growth. Trained in MEDDIC and Command the Message, with a consistent record of building high-performing teams and delivering against retention and upsell targets.
Experience
Sales Manager – Account Management, Mid Market - Monday.com - London
(2025-08)
Sales Manager leading a team of 5 Account Managers focused on retention and growth within existing customers.
- Annual growth target of $3.6 Million
- Retention target of 89%
Sales Manager – Account Management, Mid Market - Monday.com - London
(2025-08)
- Grew team attainment from 52% to 87%. This represents the first period of my tenure Vs the second period
- Navigated 40% personnel turnover while maintaining upward performance momentum
- Delivered $1.28M in team revenue against a $1.48M target in the second period
- Successful onboarding of my first hire who achieved 135% attainment in his 3rd Month
Head of Industrials Sales Europe - GlobalData - London
(2024-06 - 2025-07)
Promoted to Head of Industrials Sales Europe, supporting a team of 5 Account Managers and 7 Business Development Executives across Europe. Accountable for full hiring, budgeting for events and travel, and managing the full sales cycle from acquisition through to retention and upsell.
- 7% Growth on prior year, managing a £6.75 Million book of business
- Delivered the first Million Pound Month in December 2024
- Exceeded Q1 2025 Budget delivering £1,353,252 – 9% Growth on prior year
- Qualified for CEO club in 2024
Head of Strategic Accounts - GlobalData - London
(2022-01 - 2024-06)
Head of Strategic Accounts supporting 6 Account Managers across Power, Mining, Oil & Gas, Construction, Public Sector, Technology, Aerospace & Defence, Financial Services and Sports against a £10 Million book of business. Accountable for hiring, onboarding and process enhancements.
- Grew the team from 3 to 6 Account Managers
- 2023 Manager of the year
- Qualified for CEO club in both 2022 & 2023
- £500,000 of team upsell in 2023
Senior Account Manager: Business Intelligence - GlobalData - London
(2020-11 - 2021-12)
Managing client subscriptions across Oil & Gas, Power, Technology & Public Sector.
- 2021 Energy Salesperson of the year & Strategic Account Manager of the year
- Qualified for CEO Club 2021
- £320,000 in Upsell including 2 x £100k upsells
- 107% of target – Achieved £1,325,900 vs £1,238,395 target
Account Management Lead: Patent Software - Aistemos - London
(2018-11 - 2020-11)
Responsible for maintaining and growing the company's book of business.
- Total sales 2019–2020: £1.54 million
- 160% Growth with Facebook · 82% Growth with Google · 136% Growth with Continental
Senior Account Manager: Patent Software - Patsnap - London
(2016-02 - 2018-11)
Responsible for maintaining and growing an existing client base of 125+ accounts globally through cross sell, upsell and Net New.
- Managing 125+ accounts globally valued at over $1.1 million
- 2018: 83% ACV vs 82% target · 2016 Client Success High Performer
Senior Account Manager: Business Intelligence - GlobalData - London
(2013-08 - 2016-01)
- 2014 Energy salesperson of the year
- Increased retention rates from 42% to 71%
FX Consultant: Market leaders in foreign currency - Worldwide Currencies Limited - London
(2012-02 - 2013-08)
Education
BA (Hons) - Business Finance & Economics - University of East Anglia (2007 - 2010)
A-levels - Business, Geography, PE - Caterham School (1997 - 2007)
