James Poole

GM Section leader

Talent

StaffordMember since July 26, 2026

Customer serviceSales experienceInventory & stock controlTeam StandardsFinancial administrationCoaching and mentoringEmployee developmentIncident ReportingFIrst Aid and CPR qualifiedFire Safety

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Customer serviceSales experienceInventory & stock controlTeam StandardsFinancial administration

About

Section leader with over ten years comprehensive experience. I hold extensive knowledge of the retail operations. Strong strategic planning and people management skills. Highly enjoy taking on challenging new roles harnessing interpersonal skills, collaboration and problem solving. Driven to deliver high quality service to maintain consistent results

Experience

GM Section leader - ASDA - Stafford

(2023-09)

Monitored and evaluated teams, identifying and targeting opportunities for improvements.
Enforced service standards to maintain establishment reputation for excellence.

Ambient Section Leader - ASDA - Otley, West Yorkshire

(2014-05 - 2023-09)

Achieving comprehensive product availability with proactive ordering and replenishment.
Managed stock within set minimum and maximum levels to serve customers without over-extending finances.

Service Section Leader - ASDA - Otley, West Yorkshire

(2013-05 - 2014-05)

Hit targets by coaching the team and recommending areas for improvements.
Investigated accidents and near misses, updating training and policies to protect staff.

ASDA Colleague - ASDA - Otley, West Yorkshire

(2010-07 - 2013-05)

Delivered personalized customer service with a smile to promote returned custom.
Fostered positive relationships and covered extra shifts to help achieve store goals.