Jan Alexander

Highly experienced Executive and Virtual Assistant with a strong background in professional services, blue-chip organisations and agency-based virtual support. Calm, dependable and discreet, with extensive experience managing diaries, meetings, inboxes, travel, documents, events and confidential information. Comfortable working independently, building strong relationships and using sound judgement to keep work moving.

Now seeking a flexible part-time remote or hybrid role providing practical, hands-on support to a business, team or individual.

Executive Assistant, HR Partner at Deloitte LLP (2023-02 – 2026-02)

Provided professional and highly confidential support to the Head of HR and wider HR team, working with minimal guidance.

• Managed complex and frequently changing diaries, client liaison, global travel, visas and expenses.
• Monitored email, acted as gatekeeper and used judgement to prioritise and action matters appropriately.
• Took minutes on highly confidential matters and coordinated large HR community Zoom calls for approximately 250 attendees.
• Organised client dinners, team events and large events, including venue sourcing and logistics.

Virtual Assistant at Time Etc Agency (2021-11 – 2023-02)

Provided flexible remote PA/EA and administrative support to six individual clients, including senior business leaders, Board-level executives and professionals across technology, healthcare, property, education and professional services.

• Managed complex diaries, meetings and schedules across multiple time zones, together with international travel, hotel bookings, transport, itineraries and detailed expense administration.
• Prepared and circulated Board and Trustee meeting packs; attended meetings remotely, produced accurate minutes and maintained clear action-point records.
• Coordinated property and facilities projects, including researching and liaising with tradespeople, photographers and service providers, arranging site visits and supporting planning-related administration.
• Managed external correspondence and scheduling with clients, agents, speakers and senior contacts, including coordination of filming and speaker engagements for a London speakers agency.
• Undertook detailed online research into suppliers, business opportunities, professional services and commercial matters, presenting findings clearly for client decision-making.
• Prepared and updated business documents, service agreements and client records, and handled sensitive personal and business administration with discretion, accuracy and independent judgement.

Executive Assistant – Contract Roles at Deloitte LLP / Korn Ferry / Mental Health Charity (2018 – 2021)

Supported Financial Advisory Partners at Deloitte, Senior Partners at Korn Ferry and the CEO of a mental health charity on contract assignments.

Executive Assistant – Senior Partner & Partner Portfolios at Ernst & Young Global Limited (2007-01 – 2017-12)

Supported senior global Partners across Public Policy, Digital Products, HR, Business Development, Strategic Growth and Risk Management.

• Managed busy portfolio diaries, proactive inboxes, global meetings, travel and accommodation across multiple time zones.
• Prepared meeting papers, agendas and minutes; coordinated global conference calls, client meetings, lunches and dinners.
• Built strong internal and external networks and took ownership of enquiries, priorities and follow-up actions.
• Acted as EA Float Manager from 2014–2017, recruiting and managing a team of four while continuing Partner support.

Executive / Personal Assistant Roles at PwC, Cadbury Schweppes, Veredus Executive Resourcing, Rio Tinto (1995 – 2007)

Provided senior EA and administrative support across professional services, executive resourcing and major blue-chip organisations.

• Coordinated Board and executive meetings, travel, confidential papers, diary planning, correspondence, interviews and client liaison.
• Handled sensitive information with discretion and maintained complex filing, candidate and client records.

Earlier Career Roles at NHS, Politics, Industrial/Leisure Organisations

Earlier appointments included roles within the NHS, politics and major industrial/leisure organisations, including Greenwich Healthcare Trust / Royal College of Psychiatrists, Lord Basil Feldman, Hanson PLC and Granada Group PLC. These roles developed a long-standing foundation in confidential Executive Assistant support, research administration, event organisation and senior stakeholder communication.

Part 1 – Greenwich University – Institute of Personnel & Development (IPD)

JEB Teacher's Diploma in IT – Dartford Technical College

RSA Typing to Advanced; Pitman Shorthand to 120 wpm; RSA Word Processing; Commerce & Accounts – Rushgreen College of Further Education

GCE O Level in English Language – Upminster Convent for Girls